Product Consultant

About Allstate Canada

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Role Purpose

The purpose of this Product Consultant role is to develop and drive solutions forward that allow our organization to reach its goals by partnering with technology, business stakeholders, and user experience. You will serve as the key bridge between business and technology stakeholders to both uncover and drive change. This position requires someone who can evaluate and uncover current opportunities, influence and lead the strategic development of a solution, and drive its development and implementation alongside our tech, business, and user experience partners. This role demands an individual who is comfortable working in ambiguity, can think strategically, is extremely collaborative, and is passionate about pushing the boundaries of how things are done today.

The incumbent is responsible for leading and delivering complex Rating initiatives as part of a Business Architecture team. The role provides strategic oversight of large-scale modernization, policy, and technology transformation initiatives. This position ensures effective workload distribution, operational continuity, and risk mitigation across the portfolio while supporting organizational priorities and sustainable delivery.

Benefits to Joining Allstate

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to $400 back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Tuition Reimbursement
• Working within the community and giving back!

Accountabilities

• Translating business requirements into technical specifications and guiding the implementation of initiatives, operating at the capability-level, in support of broader platforms.
• Developing functional systems flow to ensure the efficacy of new capabilities.
• Guiding the implementation of initiatives, collaborating with stakeholders to align business strategies with technology solutions, and working with other product owners to ensure integration between capabilities within a platform.
• Performing business validations of technical work.
• Using customer feedback, detailed market analysis, and data gathering to provide recommendations on decisions about product strategy and iterations.
• Engaging in discovery/test and learn activities to quickly validate assumptions and capability or solution direction to achieve business results.
• Leading discovery and framing sessions to define business problems, root causes, and expected outcomes.
• Collaborating with stakeholders and Digital Product Managers (DPMs) to align business strategies with technology solutions and ensure successful integration.
• Developing and maintaining business architecture frameworks including capability models, process workflows, and value streams.
• Supporting business readiness activities including stakeholder communications, training, and change enablement.
• Participating in demos and providing business context to ensure solutions meet user needs and deliver intended outcomes.
• Tracking and reporting on KPIs and benefit realization to validate solution effectiveness and inform future improvements.
• Engaging with ATS teams to ensure alignment on priorities and delivery timelines for strategic initiatives.
• Contributing to business process optimization and solution design to enhance customer experience and operational efficiency.

Qualifications/Skills

• Education: University diploma in Business, Finance, Management, Information Systems, or related field.
• Experience: 10+ years in insurance across underwriting, distribution, product, operations, or transformation; hands-on experience with Guidewire (PolicyCenter, BillingCenter, ClaimsCenter) strongly preferred.

Core Skills

• Microsoft Office (PowerPoint, Excel, Word, Outlook): Executive presentations; analytical modeling; professional documentation.
• Business Case Analyses & Data Analytics: Financial modeling, KPI design, benefits tracking, trend analysis.
• Business Communications & Communication Management: Clear, structured communication across technical and business audiences.
• Business Management & Collaborating: Cross‑functional leadership; influence without authority; stakeholder alignment.
• Compliance & Insurance Underwriting: Regulatory awareness; underwriting principles; risk and control integration.
• Product Management & Product Roadmapping: Lifecycle management; MVP definition; backlog prioritization.
• Process Improvements: Lean process design; automation opportunities; measurable outcome improvements.

Bonus Qualifications

• Guidewire system experience
• Bilingual (French, English)

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

Key skills/competency

• Product Strategy
• Solution Development
• Business Architecture
• Guidewire
• Stakeholder Management
• Technical Specifications
• Data Analysis
• Process Optimization
• Insurance Underwriting
• Project Leadership