Security Officer Front Receptionist

About Allied Universal

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

The Opportunity: Security Officer Front Receptionist

As a Security Officer Front Receptionist in San Mateo, CA, you will serve and safeguard clients in a range of industries, such as retail and malls. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. As a Front Desk Officer at a busy retail mall location, you will welcome guests, verify access, answer questions, and provide clear directions with a customer-first approach. You will monitor cameras and alarms, document activity, and communicate with site contacts to help identify and deter security-related issues. Join Allied Universal, where we are agile, reliable, and innovative, with a caring culture built on teamwork and integrity.

Compensation and Schedule

• Position Type: Flex Part-Time
• Pay Rate: $25.00 / Hour
• Typical Shift: Saturday 10:30 PM - 07:00 AM

Why Join Allied Universal?

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Key Responsibilities

• Provide customer service to clients and guests at a retail location front desk by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Control access at the front desk by greeting and directing visitors, assisting with visitor registration, issuing credentials as required, and coordinating with onsite personnel for approvals.
• Monitor the front desk area and available systems to help to deter unauthorized access and/or suspicious activity, and report concerns per site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events and notifying appropriate personnel as needed.
• Communicate clearly with management, store staff, and/or public responders, and complete required reports, logs, and other front desk administrative tasks.

Minimum Requirements

• Be at least 18 years of age (for unarmed roles).
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only (if applicable).

Key skills/competency

• Customer Service
• Access Control
• Security Monitoring
• Incident Response
• Communication Skills
• Reporting and Documentation
• Visitor Management
• Problem-Solving
• Retail Security
• Observation Skills