Security Officer Front Desk Associate
Allied Universal · Atlanta, GA
- On site
- Full-time
- $39,520 / year
- Atlanta, GA
Job highlights
- Safeguard clients in tech and telecom industries.
- Manage visitor access, control, and monitoring.
- Respond calmly to incidents and critical situations.
- Maintain professional lobby presence and document activity.
- Deter unauthorized access with attentive observation.
About the role
About Allied Universal
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer Front Desk Associate in Atlanta, GA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech and telecommunications location as a Front Desk Officer, where you will welcome visitors, manage access control and badges, monitor entry activity, and support security-related operations through strong communication and customer service. In this people-first role, you will represent a caring, agile, reliable, and innovative team that delivers through teamwork and acts with integrity every day.
Job Schedule
- Monday: 2:00 PM - 10:00 PM
- Tuesday: 2:00 PM - 10:00 PM
- Friday: 2:00 PM - 10:00 PM
- Saturday: 2:00 PM - 10:00 PM
- Sunday: 2:00 PM - 10:00 PM
What You'll Do
- Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities.
- Monitor access to the location by greeting guests, verifying identification, checking visitor records, and directing individuals according to established front desk procedures.
- Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, escalating concerns through proper communication channels when needed.
- Support a professional lobby and reception area presence by answering questions, managing visitor sign-in processes, and documenting security-related events and/or daily activity.
- Help to deter unauthorized access and support security-related operations within a technology-focused office environment through attentive observation and consistent application of post orders.
Minimum Requirements
- At least 1 year of security-related experience.
- Be at least 21 years of age.
- Customer service experience is preferred.
- Access control and badge experience is preferred.
- Comfort using a computer or tablet is preferred.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver's license will be required for driving positions only.
Why Join Us
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Key skills/competency
- Security Operations
- Front Desk Management
- Customer Service
- Access Control
- Visitor Management
- Incident Response
- Observation Skills
- Communication
- Teamwork
- Integrity
Skills & topics
- Security Officer
- Front Desk
- Associate
- Customer Service
- Access Control
- Security
- Atlanta
- Georgia
- Allied Universal
- Guard
How to get hired
- Tailor your resume: Highlight security experience, customer service skills, and access control knowledge.
- Craft a compelling cover letter: Emphasize your integrity, reliability, and ability to act with agility.
- Prepare for the interview: Be ready to discuss your problem-solving approach and customer service philosophy.
- Showcase your strengths: Demonstrate how you can contribute to a safe and welcoming environment at Allied Universal.
Technical preparation
Practice using computer/tablet for visitor logs.,Familiarize with access control systems.,Review basic security procedures.,Understand emergency response protocols.
Behavioral questions
Describe a time you handled a difficult visitor.,How do you ensure site security and safety?,How do you maintain professionalism under pressure?,How would you de-escalate a tense situation?
Frequently asked questions
- What are the typical shifts for a Security Officer Front Desk Associate at Allied Universal in Atlanta, GA?
- The Security Officer Front Desk Associate role in Atlanta, GA has a specific daytime schedule including Monday, Tuesday, Friday, Saturday, and Sunday from 2:00 PM to 10:00 PM. This ensures consistent coverage during these hours.
- What experience is required for the Security Officer Front Desk Associate position at Allied Universal?
- Allied Universal requires at least 1 year of security-related experience for this role. Customer service, access control, and badge experience are preferred, along with comfort using a computer or tablet.
- Does Allied Universal offer career growth opportunities for Security Officers?
- Yes, Allied Universal provides paid training and access to career growth opportunities, allowing you to advance within the company. They focus on developing their employees for future roles.
- What benefits does Allied Universal offer to its Security Officers?
- Allied Universal offers a comprehensive benefits package including a retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance. Employees also have access to exclusive perks and discounts.
- How does Allied Universal handle applications from candidates with criminal histories for the Security Officer Front Desk Associate role?
- Allied Universal considers qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws. A background investigation is a condition of employment.
- What is the pay rate for a Security Officer Front Desk Associate at Allied Universal?
- The pay rate for this position is $19.00 per hour, making it a competitive offering for the role and responsibilities involved.