Fraud Analyst - Customer & Operations NSW
Allianz Australia
Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
About Allianz
At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.
About the Role
The Fraud Analyst - Customer & Operations NSW role involves preparing ad hoc reports using various AAL data sources including the data warehouse. You will provide operational support to all lines of business with services such as open source investigations, social media analysis, skip tracing, and data analysis. You will also undertake internal investigations to reduce outsourcing costs, communicate fraud network analysis and social media reporting to stakeholders, and assist in implementing operational solutions to minimise fraudulent activity.
About You
- Experience in customer service within complex, matrixed insurance organisations.
- Ability to work collaboratively within a team environment.
- Strong planning, prioritisation and organisational skills.
- Proven analytical and critical thinking skills with data interpretation.
- Technical proficiency with systems, software, databases, and reporting tools.
- Excellent verbal and written communication skills.
- Passion for leveraging emerging technologies in a digital landscape.
Benefits and Perks
Enjoy an inclusive culture, work-life balance with flexible hybrid arrangements, career development opportunities, and various financial and well-being perks including discounts on Allianz products and an Employee Share Purchase Program.
About Allianz Group
Allianz Group is one of the most trusted insurance and asset management companies worldwide. The company is committed to an inclusive workplace where all employees feel empowered. Adjustments and support are available during the recruitment process by contacting careers@allianz.com.au.
Key skills/competency
- Data Analysis
- Operational Support
- Fraud Investigation
- Customer Service
- Report Preparation
- Communication
- Social Media Analysis
- Skip Tracing
- Technical Proficiency
- Collaboration
How to Get Hired at Allianz Australia
- Customize your resume: Tailor it to fraud analysis skills.
- Highlight technical proficiency: Showcase data and software expertise.
- Demonstrate analytical skills: Use clear, concise examples.
- Research Allianz culture: Understand values and mission.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background