Technical Project Manager

Technical Project Manager at Alliants

Join us as a Technical Project Manager in our growing Data Division team! 🚀

Role Details

• Title: Technical Project Manager
• Location: Remote — Canada (EST working hours)
• Compensation: 100,000–125,000 CAD annualized
• Contract: Full-time 12mth fixed-term
• Travel: Regular travel aligned to delivery milestones, including Washington DC and Greater Toronto Area

At Alliants, we're on a mission to transform every customer engagement into something exceptional. We believe in working smart together to push the boundaries of company culture and create future-proof customer experiences.

Our Services organization plays a critical role in executing complex, client-facing initiatives while supporting the evolution of our platforms and delivery models.

Role Focus & Operating Context

This is a senior Technical Project Manager role within the Services organization, created to bring dedicated, end-to-end delivery ownership to a high-visibility, complex client program.

The role operates across multiple concurrent, client-facing initiatives, balancing hands-on delivery execution with transformation objectives. The Technical Project Manager is accountable for structuring delivery, shaping work, and driving execution predictably—without destabilizing live services.

This is not a coordination or status-tracking role. Success requires strong delivery judgment, technical fluency, and the ability to operate autonomously in fast-moving, client-driven environments.

What you’ll work on and own

• End-to-end delivery ownership across multiple concurrent, client-facing technical initiatives
• Program and project structure, including epics, milestones, sequencing, and delivery phases
• Cross-project prioritization, dependency management, and execution cadence
• Translation of business and client requirements into executable delivery plans and technical work items
• Delivery risk identification, escalation paths, and mitigation planning
• Execution of transformation initiatives while maintaining stability in live service environments
• Delivery reporting, dashboards, and visibility across workstreams, resourcing, and burn

Job Requirements: What you’ll bring

• 7+ years of experience in technical project or delivery management roles
• Proven experience owning delivery across multiple concurrent initiatives
• Demonstrated success delivering complex, client-facing programs
• Experience supporting large-scale transformation or platform modernization initiatives
• Strong understanding of modern software delivery lifecycles in cloud-based, distributed environments

To thrive in this role, you’ll be someone who:

• Takes full ownership of delivery outcomes across complex initiatives, not just coordination or status tracking
• Is comfortable operating autonomously, setting direction and driving execution without constant oversight
• Can balance near-term execution pressure with longer-term transformation and delivery objectives
• Communicates clearly and confidently with both technical and non-technical stakeholders, including in client-facing environments
• Remains calm, pragmatic, and decisive when navigating ambiguity, competing priorities, and delivery pressure

Job Responsibilities

• Own end-to-end delivery of concurrent, client-facing technical initiatives across multiple geographies
• Plan, prioritise, and sequence work across initiatives, managing dependencies, risks, and delivery trade-offs
• Act as the primary delivery owner, accountable for timelines, outcomes, quality, and client commitments
• Drive execution within live service environments while supporting transformation initiatives (platform, process, or delivery model evolution)
• Translate business and client requirements into clear delivery plans, milestones, and well-shaped technical work items
• Identify, manage, and escalate delivery risks proactively before they impact timelines, service quality, or client trust
• Coordinate cross-functional teams including engineering, architecture, QA, DevOps, and external partners
• Lead delivery ceremonies and checkpoints appropriate to the engagement (Agile or hybrid), focusing on outcomes over process
• Communicate proactively with stakeholders, providing clear, structured updates on progress, risks, decisions, and mitigation plans

Who is Alliants and what do we do?

Alliants, established in 2009, is dedicated to producing customer engagement technologies and services that pave the way for a more human, sustainable, and promising future for hospitality.

At Alliants, we are all in for our people and our industry.

What’s in it for you?

We Know We All Work Better In An Autonomous, Collaborative, Diverse And Equitable Space. To Support You In Becoming The Best Version Of Yourself, We Offer You

• Remote-first flexibility: Work remotely within Canada (EST working hours), with support for flexible working and occasional in-person collaboration when it adds value.
• Travel opportunities: Regular visits to client site for client meetings and alignment conversations.
• Nomad-friendly working: Flexibility to work remotely from different locations
• High autonomy & trust: A role designed for independent operators, with clear ownership, minimal micromanagement, and direct impact on day-to-day delivery.
• Inclusive team culture: We strive to create an environment where everyone can do their best work
• A warm welcome: To celebrate you joining Alliants, we’ll plant a Great Oak tree in your honour.

Alliants celebrates diversity and is committed to creating an inclusive environment for all employees.

Key skills/competency

• Technical Project Management
• End-to-end Delivery Ownership
• Client-facing Programs
• Transformation Initiatives
• Cloud-based Environments
• Software Delivery Lifecycle
• Risk Management
• Stakeholder Communication
• Autonomous Operation
• Agile/Hybrid Methodologies