Assistant Account Manager- Energy & Marine
Alliant Insurance Services · Houston, TX
- On site
- Full-time
- $65,000 / year
- Houston, TX
Job highlights
- Support producers by servicing accounts.
- Market applications and negotiate with carriers.
- Manage policy renewals and client needs.
- Provide excellent customer service.
- Utilize Microsoft Office Suite proficiently.
About the role
Assistant Account Manager - Energy & Marine
Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.More information is available on the company's website at: www.alliant.com.
Summary
Responsible for providing customer service and supporting Producers by servicing existing accounts and soliciting new business. This position includes independent responsibility for servicing and retention of assigned customers/policies.Essential Duties And Responsibilities
- Packages and markets applications to various carriers to obtain quotes;
- Negotiates prices, commissions, and/or coverages with carriers;
- Reviews policies, identifies deficiencies and determines appropriate level of coverage;
- Manages renewal process for expiring policies;
- Reviews client accounting history, responds to accounting inquiries, and corrects account discrepancies including collections on past due accounts;
- May participate in client meetings to review coverage;
- Gathers information for applications;
- Prepares presentations and proposals for clients;
- Researches requests for information from underwriters;
- Composes correspondence to insured and/or underwriters;
- Discusses and assists in setting renewal and/or new business marketing strategy with producer or supervisor;
- Prepares draft certificate templates for review and approval;
- Analyzes certificate requests and ensures clients needs are met;
- Inputs applications and creates letters, and other forms of correspondence;
- Binds insurance coverage and prepares insurance binders;
- Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
- Other duties as assigned.
Qualifications
EDUCATION / EXPERIENCE
- Associate's Degree or equivalent combination of education and experience
- Four (4) or more years related work experience
- Encouraged to complete Career Path requirements as communicated by supervisor
- Valid Insurance License
- Must continue to meet Continuing Education requirements for license renewal
Skills
- Excellent verbal and written communication skills
- Excellent customer service skills, including telephone and listening skills
- Good problem solving and time management skills
- Intermediate typing skills (30-35 wpm)
- Ability to work within a team and to foster teamwork
- Proficient in Microsoft Office Suite
For immediate consideration for this position, please click on the "Apply" button.
Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.
Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to Careers@Alliant.com
For more information on Alliant Insurance Service's benefits, please visit www.alliant.com/about/careers/benefits
Key skills/competency
- Account Management
- Insurance Sales
- Client Relations
- Policy Administration
- Underwriting
- Risk Management
- Customer Service
- Sales Support
- Business Development
- Commercial Insurance
Skills & topics
- Assistant Account Manager
- Energy Insurance
- Marine Insurance
- Account Management
- Insurance Brokerage
- Client Services
- Sales Support
- Customer Relationship Management
- Policy Administration
- Insurance Sales
How to get hired
- Tailor your resume: Highlight your Associate's Degree, 4+ years of insurance experience, and valid insurance license.
- Showcase your skills: Emphasize excellent communication, customer service, problem-solving, and teamwork abilities.
- Demonstrate software proficiency: Mention your expertise in Microsoft Office Suite and any agency management systems.
- Apply promptly: Click the 'Apply' button for immediate consideration.
- Prepare for interviews: Be ready to discuss your experience with policy marketing, renewals, and client relations.
Technical preparation
Master Microsoft Office Suite functionalities.,Familiarize with insurance carrier platforms.,Practice typing at 30-35 WPM.,Understand policy administration systems.
Behavioral questions
Describe a time you resolved a client's issue.,How do you manage multiple client priorities?,How do you foster teamwork in a client-facing role?,How do you handle difficult customer interactions?
Frequently asked questions
- What are the key responsibilities of an Assistant Account Manager at Alliant Insurance Services?
- As an Assistant Account Manager at Alliant Insurance Services, you will provide customer service, support producers, service existing accounts, and solicit new business. Your role will involve packaging and marketing applications to carriers, negotiating terms, reviewing policies, managing renewals, and resolving client accounting inquiries. You'll also prepare presentations and gather information for underwriters and clients.
- What qualifications are needed for the Assistant Account Manager position at Alliant?
- To qualify for the Assistant Account Manager role at Alliant Insurance Services, you'll need an Associate's Degree or equivalent experience, coupled with at least four years of related work experience. A valid Insurance License and the ability to meet Continuing Education requirements are essential. Strong communication, customer service, problem-solving, and Microsoft Office Suite proficiency are also required.
- What kind of career growth can I expect with this Assistant Account Manager role at Alliant?
- Alliant Insurance Services encourages career development. For this Assistant Account Manager position, supervisors may communicate Career Path requirements, offering a structured approach to professional growth within the company. Successful candidates are also encouraged to complete these outlined career path requirements.
- How does Alliant Insurance Services support its employees in this Assistant Account Manager role?
- Alliant Insurance Services offers a comprehensive and high-quality employee program, including a competitive financial package. They aim to meet employees' needs now and in the future and encourage exploration of their benefits, which can be found on their website.
- What is the application process for the Assistant Account Manager job at Alliant?
- To apply for the Assistant Account Manager position, you should click on the 'Apply' button. Alliant Insurance Services is an Equal Opportunity Employer, and they ensure a fair process for all qualified applicants.
- Does Alliant Insurance Services provide accommodations for applicants with disabilities for the Assistant Account Manager role?
- Yes, Alliant Insurance Services is committed to accessibility. If you need an accommodation to complete the application process or require materials in an alternative format, you can reach out to Careers@Alliant.com.