Order Entry Consultant 3

Order Entry Consultant 3 - US Remote

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.

This position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance.

While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion.

Job Summary

The Order Entry Consultant 3 is responsible for the entry of new purchase orders received and handling any internal technical questions that arise from Sales Team members. As an Order Entry Consultant 3, you will work closely with operations, purchasing, quality, and other elements of the organization to ensure total customer satisfaction and support continuous improvements in order entry quality and efficiencies.

DCI, an Allegion brand, is a premier hollow metal door and frame manufacturer based in Fontana, CA. While this position is tied to our Fontana facility, it can be worked remotely.

What You Will Do

• Ensure all Order Entry processes are followed and utilize company systems (Driveworks) to gather general POs and identify missing information.
• Review all entered orders for accuracy and completeness.
• Contact customers when necessary for any potential order discrepancies.
• Gather customer information, fulfill customer needs, educate the customer where applicable, and document interactions by entering all contacts, conversations, and quotes into the appropriate system.
• Train Order Entry Consultant 1 and 2 (OE-1 & OE-2) team members on processes and systems.
• Support continuous improvements in order entry quality, efficiencies, productivity, and procedural changes.
• Embrace a cross-training culture with a willingness to learn other jobs or tasks within the Sales Department.

What You Need To Succeed

• High School Diploma or GED required (Associates or Bachelor level degree preferred).
• 7+ years of inside sales experience in a business-to-business (B2B) sales environment.
• Knowledge of Hollow Metal industry customers, products, and market is required.
• Strongly developed, specialist knowledge with regards to products, suppliers, customers, and market competition.
• Demonstrated ability to establish, maintain, and teach a training regime.
• Strong Microsoft Office skills and excellent verbal and written communication/listening skills.
• Highly developed sense of integrity and commitment to customer satisfaction, with skills in negotiations, communications, and providing customer support.
• Strong decision-making, analytical abilities, and detail orientation.
• Ability to collaborate cross-functionally and work in a fast-paced team environment.

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

• You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.
• You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
• You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
• You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

What You’ll Get From Us

• Health, dental and vision insurance coverage, helping you “be safe, be healthy”
• Generous Vacation and Sick Time
• A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
• Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
• Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
• Disability Insurance – Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
• Life Insurance – Term life coverage with the option to purchase supplemental coverage
• Tuition Reimbursement
• Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards
• Employee Discounts through Perks at Work
• Community involvement and opportunities to give back so you can “serve others, not yourself”
• Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

Key skills/competency

• Order Entry
• Consultant
• Sales Experience
• Customer Satisfaction
• Process Improvement
• Training
• Microsoft Office
• Communication Skills
• Detail Orientation
• Hollow Metal Industry Knowledge