Defined Benefit Client Leader

Our Story at Alight Solutions

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

About The Role: Defined Benefit Client Leader

The Defined Benefit Client Leader sets strategic direction and oversees the daily pension operations for their assigned clients. They contribute to developing functional business plans and strategies, ensuring effective service delivery to clients and achieving business objectives.

Responsibilities

• Leading the defined benefit client delivery team in developing and implementing strategic plans to meet client needs and business goals.
• Providing guidance and direction to the team in delivering high-quality service and support to clients.
• Collaborating with internal stakeholders to ensure seamless coordination and execution of client initiatives.
• Monitoring industry trends and Canadian pension standards to proactively address client needs and maintain compliance.
• Overseeing the development and delivery of client reports, presentations, and communications.
• Building and maintaining lasting client relationships through effective communication and problem-solving.
• Develop and manage Defined Benefit talent within the organization.

Requirements

• Have extensive experience in defined benefit client management or related roles.
• Strong communicator who simplifies the complex, can translate strategic direction into team vision and deliverables.
• Creative, innovative, problem solver.
• Seeks out collaborative opportunities across the business to drive results.
• Possess exceptional leadership and team management skills, with the ability to inspire and motivate others.
• Be knowledgeable about industry trends, regulations, and best practices in defined benefit.
• Possess a relevant background in finance, business, or a related field.

Education

• Bachelor’s degree (business context preferred) or equivalent work experience required.
• 10+ years in DC and a variety of client experiences.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

Our Commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive.

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans and other covered veterans.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Salary Pay Range

Minimum: 98,200.00 CAD

Maximum: 154,000.00 CAD

Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level.

Key skills/competency

• Defined Benefit Client Management
• Strategic Planning
• Pension Operations
• Team Leadership
• Service Delivery
• Canadian Pension Standards
• Client Relationship Management
• Problem-Solving
• Communication Skills
• Talent Development