Account Manager
Alice (Formerly ActiveFence) · New York, NY
- Hybrid
- Full-time
- $250,000 / year
- New York, NY
Job highlights
- Manage 8-figure enterprise accounts in AI security.
- Drive renewals, upsells, and expansion opportunities.
- Build deep relationships across technical departments.
- Translate technical results into business outcomes.
- Advocate for customer needs internally.
About the role
Account Manager, Enterprise AI Security
Alice is seeking a high-caliber Account Manager based in the Bay Area to oversee and expand our most strategic enterprise relationships. You will be the commercial owner of strategic accounts, managing an 8-figure portfolio and ensuring long-term growth in the rapidly evolving AI trust and security landscape.
This is a role for a "technical commercial" leader - someone who can navigate complex AI/Cyber architectures while masterfully managing high-stakes renewals and expansion opportunities. You will bridge the gap between our cutting-edge technical capabilities and the business goals of the world's leading technology platforms. Our clients partner with us to solve existential risks in the AI era. We deliver highly tailored solutions that sit at the intersection of expert reverse engineering and automated scale - creating bespoke security frameworks and products.
What You'll Do
- Strategic Portfolio Management: Own the commercial lifecycle of 8-figure enterprise accounts, accountable for renewals, upsells, and cross-sells.
- Relationship Architecture: Build and maintain deep relationships across multiple stakeholder levels, across Operations, Security, and Engineering departments.
- Expansion & Growth: Identify whitespace opportunities within existing accounts, leveraging deep subject-matter expertise to maximize the value we bring our clients.
- Technical Storytelling: Partner with technical teams to translate Alice’s complex model-hardening and red-teaming results into clear business outcomes and ROI for non-technical executives.
- Internal Advocacy: Act as the "voice of the customer" to influence solution design and execution.
Requirements:
What We're Looking For
- 7+ years of experience in Account Management or Strategic Sales, managing 8-figure accounts.
- Background in Computer Science, Engineering, or significant experience working with highly technical products (AI, Cyber, or Infrastructure).
- Startup Experience: You thrive in unpaved environments and have a builder mindset.
- Familiarity with malware, cyber risks, mobile security, or AI Safety is a significant advantage.
The salary range for this role is $160-250K OTE and stock options - Range may vary based on experience. Salary at the time of offer will be commensurate with experience.
About Alice:
Alice is a trust, safety, and security company built for the AI era. We safeguard the communicative technologies people use to create, collaborate, and interact — whether with each other or with machines. In a world where AI has fundamentally changed the nature of risk, Alice provides end-to-end coverage across the entire AI lifecycle. We support frontier model labs, enterprises, and UGC platforms with a comprehensive suite of solutions: from model hardening evaluations and pre-deployment red-teaming to runtime guardrails and ongoing drift detection.
Key skills/competency
- Account Management
- Strategic Sales
- Enterprise Sales
- AI Security
- Cybersecurity
- Technical Sales
- Relationship Management
- Business Development
- Customer Success
- Risk Management
Skills & topics
- Account Manager
- Enterprise Sales
- AI Security
- Cybersecurity
- Technical Sales
- Relationship Management
- Business Development
- Startup
- Bay Area Jobs
- Account Executive
How to get hired
- Tailor your resume: Highlight 7+ years managing 8-figure accounts and technical product experience in AI/Cyber.
- Showcase startup adaptability: Emphasize your builder mindset and experience in fast-paced environments.
- Demonstrate technical acumen: Clearly articulate your understanding of AI, cybersecurity, or related technical fields.
- Prepare for technical sales questions: Be ready to discuss translating complex technical solutions into ROI.
- Research Alice's mission: Understand their role in AI trust, safety, and security.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the salary range for the Account Manager role at Alice (Formerly ActiveFence)?
- The OTE (On-Target Earnings) for the Account Manager position at Alice is between $160,000 and $250,000, plus stock options. The final salary will be determined based on your individual experience and qualifications.
- What technical background is required for the Account Manager role at Alice?
- Alice seeks candidates with a background in Computer Science, Engineering, or substantial experience with highly technical products like AI, Cyber, or Infrastructure. Familiarity with malware, cyber risks, mobile security, or AI Safety is also a strong advantage.
- Is this Account Manager role remote or on-site?
- The Account Manager role is based in the Bay Area, indicating a need for the candidate to be located in or willing to relocate to that region, suggesting an on-site or hybrid work arrangement within the Bay Area.
- What does 'managing an 8-figure portfolio' mean for this Account Manager role?
- Managing an 8-figure portfolio means you will be commercially responsible for a group of strategic enterprise accounts that collectively generate or represent at least $10,000,000 in revenue. This includes driving renewals, identifying upsell/cross-sell opportunities, and ensuring overall account growth.
- How does Alice differ from other AI security companies?
- Alice specializes in AI trust, safety, and security, offering end-to-end coverage across the AI lifecycle. They focus on safeguarding communicative technologies and providing solutions like model hardening, red-teaming, runtime guardrails, and drift detection, positioning themselves as crucial partners for AI risk mitigation.
- What kind of startup environment can I expect at Alice?
- Alice describes itself as a startup environment where 'you thrive in unpaved environments and have a builder mindset.' This suggests a dynamic, fast-paced setting that values initiative, adaptability, and the ability to contribute to building processes and strategies.