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Azure Desktop Support

Algoleap

Hyderabad, Telangana, IndiaOn Site

Original Job Summary

Azure Desktop Support Role Overview

This role involves provisioning, deprovisioning, right-sizing, and technical support in an AVD environment.

Key Responsibilities

  • Provisioning & Deprovisioning: Create and configure AVD session hosts and host pools based on user requirements, as well as decommission unused or obsolete virtual desktops in alignment with lifecycle policies.
  • Right-Sizing & Optimization: Monitor AVD performance and usage metrics, recommend and implement resource adjustments to optimize cost and performance.
  • Technical Support: Act as the primary point of contact for SurePrep-related AVD issues, troubleshoot connectivity, profile, and application-related problems, and collaborate with Intune, networking, and identity teams for cross-functional support.

Key skills/competency

  • AVD
  • Provisioning
  • Deprovisioning
  • Optimization
  • Troubleshooting
  • Technical Support
  • Azure
  • Intune
  • Networking
  • Identity

How to Get Hired at Algoleap

🎯 Tips for Getting Hired

  • Customize your resume: Highlight cloud support and AVD skills.
  • Research algoleap: Understand company culture and products.
  • Prepare technical examples: Showcase AVD troubleshooting successes.
  • Practice cross-team collaboration: Emphasize teamwork in support scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review AVD provisioning practices.
Study Azure optimization techniques.
Practice AVD troubleshooting exercises.
Familiarize with Intune and network basics.

Behavioral Questions

Describe teamwork during technical challenges.
Share conflict resolution experience effectively.
Explain handling pressure in technical support.
Discuss cross-department collaboration examples.