Scheduling Outreach Specialist
Aledade · Remote, United States
- Remote
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About the role
The Scheduling Outreach Specialist works in a fast-paced call center environment, making outbound calls to schedule patient appointments on behalf of healthcare practices. Using tools like the Five9 dialer, the specialist helps support care coordination by booking visits, overcoming barriers, and routing patients when needed. Performance is measured through key call center metrics, including contact rate, conversion, and adherence