Product Operations Manager II - Video Surveilla... @ Alarm.com
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Job Details
Position Overview
Are you an organized, systems-oriented self-starter who enjoys solving operational challenges and bringing products to life in new markets? As the Product Operations Manager II, Video Surveillance at Alarm.com, you a0will play a key role in launching video products globally in the fast-growing smart security space.
Responsibilities
Your key duties include:
- Market Feedback Management: Coordinate international market feedback with TAMs, sales, and product teams.
- Certification Tracking: Monitor and collaborate on regulatory certifications for hardware products by region.
- Country Launch Planning: Prioritize and coordinate international product launches and beta deployments.
- SKU & Customization Support: Track international SKUs, labels, packaging, and firmware setups.
- Feature Request Coordination: Organize international feature requests and assist in value assessments.
- Issue Diagnosis: Debug and triage hardware and installation issues internationally.
- Cross-Team Alignment: Serve as the operational link between product teams and international go-to-market groups.
Requirements
Candidates should have a B.S. or B.A. in engineering, computer science, or a related technical field (or business degree with technical focus) and 2-5 years experience in product operations or related roles. Strong organizational skills, excellent communication, and comfort working across time zones are essential. Experience with hardware lifecycles, certifications, Jira, and Confluence is a plus. Note: Sponsorship for new applicants is not available.
Why Work for Alarm.com?
Alarm.com is a leader in smart security and cloud-based IoT solutions serving over 7.6 million customers. New hires gain immediate responsibilities, exposure to top executives, and a team culture focused on collaboration and fun. Employees work from the office 4 days a week.
Company Info
Alarm.com is at the forefront of innovative technologies including AI, video analytics, facial recognition, and machine learning. Visit www.alarm.com for more information.
Company Benefits
Enjoy competitive pay and benefits including subsidized medical plans, a generous HSA, a 401(k) match, paid time off, and additional perks such as maternity and bonding leave, company-paid disability, and life insurance. A casual dress code and engaging corporate events make Alarm.com a unique workplace.
Key skills/competency
Product Operations Manager II, Video Surveillance, international launch, hardware, certifications, SKUs, cross-functional, Jira, Confluence, operational alignment
How to Get Hired at Alarm.com
🎯 Tips for Getting Hired
- Tailor your resume: Highlight international operational achievements.
- Show technical expertise: Emphasize hardware and certification experience.
- Research Alarm.com: Understand their smart security innovations.
- Prepare examples: Detail cross-team coordination successes.