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Alan

Pre-Sales

Alan · Strasbourg, Grand Est, France

  • On site
  • Full-time
  • $120,000 / year
  • Strasbourg, Grand Est, France

Job highlights

  • Support enterprise sales with platform expertise.
  • Understand and address complex prospect needs.
  • Lead RFP responses and product evangelism.
  • Shape platform roadmap with customer insights.
  • Facilitate smooth customer onboarding.

About the role

About Alan

Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all.

Our mission: Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

By connecting all aspects of care (private, public, and direct to consumer) we create the most member-centric healthcare experience, reducing claims costs while generating new monetization opportunities.

We partner with tens of thousands of companies across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦, serving over a million members.

How we work: our Leadership Principles

  • Mission is the Boss — We think long-term and are methodical optimists who take risks, seeking our mission's success above all else.
  • Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results.
  • Radical Transparency — All information is accessible and written-first, so everyone can make the best decisions asynchronously.
  • Always Growing — Direct, positive, and caring feedback, combined with self-growth ownership.

The Pre-Sales Specialist Role

Our Pre-Sales team strengthens Alan’s Enterprise and Public sector Sales to better handle the specificities of our largest customers.

Here are the main missions of the team you will join:

  • Master our platform and support Sales team by enabling them with insights, expertise and the relevant tools;
  • Listen and understand prospects’ needs and work internally on how Alan can address them best;
  • Build a thorough understanding of the prospect and assess the level of functional alignment with our offering and capabilities;
  • Participate to RFP submissions and build Alan’s response in collaboration with Sales, Insurance and Product experts;
  • Join the customer acquisition journey to evangelize our services and products;
  • Act as voice of the customer feeding Alan’s platform roadmap;
  • Prepare handover for delightful customers’ onboardings;
  • Eventually coordinate the most complex customer onboardings leveraging your unique knowledge of the customer’s requirements and specificities.

You will actively participate in developing this growing function within Alan and edit the company to make our Sales teams the most successful of all!

Meet Romain in this article to learn more about makes Alan such a great place to be a Pre-Sales Specialist.

For this opportunity, we are aiming to hire within the D-E level range.

You will be a great fit if

  • You have at least 5+ years of experience working in a SaaS environment;
  • You are highly experienced in end-to-end procurement projects (buyer or supplier side) with involvement in RFI’s, RFQ’s and RFP’s;
  • You have a talent for quickly getting to the root cause of customers concern through active listening and requirements elicitation;
  • You are assertive and know how to handle objections in a complex environment;
  • You master the art of pitching a product with transparency and without overselling its capabilities ;
  • You have the ability to break down complex issues and identify product gaps to define the best product solutions;
  • You thrive at high level stakeholders’ management;
  • You excel at prioritizing tasks while living up to commitments;
  • You love teamwork and are always eager to learn and grow;
  • You are fluent in both French and English;

It would be even better if you have:

  • Experience in the French Public Sector;
  • Experience in HRIS ecosystems and Payroll solutions;
  • Experience in Insurance or Health platforms.

Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

Therefore, we offer:

  • Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
  • Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
  • All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
  • Flexible vacation policy and flexible working hours. Organize your time as you wish.
  • Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
  • Transport. Country-specific commuter benefits.
  • Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
  • Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture.
  • Parental leave. Extended parental leave for all new parents, for permanent contracts only.

Important note: we hire people, not roles.

If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.

We'll be thrilled to receive your application!

Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.

Key skills/competency

  • Pre-Sales Specialist
  • SaaS
  • Enterprise Sales
  • Procurement Projects
  • RFI RFQ RFP
  • Requirements Elicitation
  • Stakeholder Management
  • Product Pitching
  • French Public Sector
  • Health Tech

Skills & topics

  • Pre-Sales Specialist
  • SaaS
  • Enterprise Sales
  • Sales Enablement
  • RFP Response
  • Healthcare Technology
  • B2B Sales
  • Customer Requirements
  • Stakeholder Management
  • French Market

How to get hired

  • Tailor your resume: Highlight SaaS experience and procurement project successes (RFI, RFQ, RFP).
  • Showcase skills: Emphasize active listening, stakeholder management, and complex problem-solving abilities.
  • Prepare for interviews: Practice pitching products transparently and articulate how you handle objections.
  • Demonstrate language fluency: Be ready to converse fluently in both French and English.
  • Research Alan's culture: Align your application with their mission, leadership principles, and values.

Technical preparation

Master Alan's platform features and benefits.,Understand SaaS sales cycles and procurement processes.,Prepare compelling product demonstrations.,Familiarize with health tech and insurance concepts.

Behavioral questions

How do you elicit customer needs effectively?,Describe a complex stakeholder management situation.,How do you handle objections in sales pitches?,How do you balance multiple priorities and commitments?

Frequently asked questions

What level of experience is Alan seeking for the Pre-Sales Specialist role?
Alan is aiming to hire within the D-E level range for this Pre-Sales Specialist position, indicating a need for significant experience, likely 5+ years, particularly within a SaaS environment and in handling end-to-end procurement projects.
Is fluency in French and English required for the Pre-Sales Specialist job at Alan?
Yes, fluency in both French and English is a requirement for the Pre-Sales Specialist role at Alan. This is crucial for effectively communicating with a diverse range of clients and internal teams.
What kind of procurement project experience is valuable for this Pre-Sales Specialist position?
Alan highly values candidates with extensive experience in end-to-end procurement projects, including involvement in RFI's, RFQ's, and RFP's, whether from a buyer or supplier perspective.
Does Alan offer remote work options for the Pre-Sales Specialist role?
Yes, Alan offers a flexible office policy that includes a full-remote experience with home office equipment sponsorship. This allows employees to work from wherever they are happiest.
What are the key responsibilities of a Pre-Sales Specialist at Alan?
Key responsibilities include mastering the Alan platform, supporting sales teams, understanding prospect needs, participating in RFP submissions, evangelizing services, acting as the voice of the customer, and preparing for customer onboarding.
Are there any preferred experiences for the Pre-Sales Specialist role at Alan?
While not strictly required, experience in the French Public Sector, HRIS ecosystems, Payroll solutions, or within Insurance or Health platforms would be considered advantageous for this role.
How does Alan support the professional growth of its Pre-Sales Specialists?
Alan supports growth through learning and training opportunities, including a flexible training policy, free books, conference budgets, and personal growth through dedicated coaching from day one.
What does Alan mean by 'Mission is the Boss' in their leadership principles?
'Mission is the Boss' at Alan means that long-term thinking, methodical optimism, and a willingness to take calculated risks in pursuit of the company's mission are highly valued.