Senior Technical Program Manager

@ Akamai Technologies

Overview

Are you excited to work with innovative security products? Do you enjoy contributing to technical projects, addressing complex problems, and driving business objectives through innovative solutions? Join our growing, highly respected Enterprise Security Group (ESG) at Akamai Technologies.

Key Responsibilities

• Oversee cross-functional teams and improve operational processes.
• Collaborate with Customer Success to enhance experiences.
• Monitor, document, and present program status and metrics.
• Work with Product and Engineering leadership to identify and solve challenges.
• Adopt best-practice guidelines and drive continuous improvements.

What You Will Do

As a Senior Technical Program Manager, you will shape project success through strategic planning and effective leadership. You will work closely with engineers, VPs, and Customer Success Managers, uniting stakeholders around shared goals while ensuring accountability and fostering innovation.

Requirements

• 5+ years project/program management experience.
• Experience collaborating with customer-focused teams.
• Excellent verbal and written communication skills.
• Strong knowledge of frameworks and tools such as Jira and Confluence.
• Familiarity with development processes and lifecycle management.
• Ability to work in a matrixed organization across cultures and time zones.

Working at Akamai

Embrace FlexBase, our Global Flexible Working Program, which offers 95% of employees the flexibility to work from home, office, or a blend of both. Akamai empowers its teams with opportunities to grow while providing benefits that support personal and professional needs.

Key skills/competency

• Program Management
• Project Execution
• Cross-functional Collaboration
• Stakeholder Management
• Operational Excellence
• Risk Management
• Continuous Improvement
• Technical Understanding
• Jira
• Confluence