Associate Consumer Fraud Risk Operations @ Airwallex
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About Airwallex
Airwallex is the unified payments and financial platform for global businesses. With over 150,000 clients including Brex, Rippling, Navan, Qantas and SHEIN, we deliver fully integrated solutions for business accounts, payments, spend management, treasury, and embedded finance.
Attributes We Value
We seek builders with founder-like energy, strong expertise, and sharp judgment. You act with speed, curiosity, and first principles thinking, working collaboratively and using AI to solve problems efficiently.
About The Team
The Operations team at Airwallex drives workflow optimization, efficiency improvements, and exceptional customer support across global markets. They ensure smooth functioning of services to support Airwallex's mission.
What You’ll Do
As the Associate Consumer Fraud Risk Operations at Airwallex, you will independently optimize real time risk engine initiatives to improve merchant transaction success and reduce risk. You will collaborate with cross-functional teams, support new product launches, and provide feedback on risk models and policies.
Responsibilities
- Optimize risk engine rules based on fraud and dispute patterns.
- Partner with cross-functional teams to monitor and enhance risk engine performance.
- Provide risk support during merchant product launches and sale events.
- Work with merchants on fraud and chargeback solutions and guide risk improvement plans.
- Present real time risk solutions to internal and external stakeholders.
Who You Are
You have 3-5 years of experience in fraud risk within the payment industry, a strong data mindset using SQL (Python preferred), and excellent analytical and project management skills. Independent work, effective communication, and the ability to identify non-obvious patterns are essential.
Preferred Qualifications
- Proficient in Mandarin.
- Willingness to support merchant sale events.
Equal Opportunity
Airwallex is an equal opportunity employer valuing diversity. Hiring decisions are based on merit, qualifications, and talent. If accommodations are needed due to a disability, please inform us.
Compensation
Compensation Range: $96K - $150K
Location
This position is located in San Francisco, CA.
Key skills/competency
- Fraud
- Risk
- SQL
- Python
- Analytics
- Project Management
- Communication
- Operational Efficiency
- Data Mindset
- Risk Control
How to Get Hired at Airwallex
🎯 Tips for Getting Hired
- Customize your resume: Tailor skills to fraud risk operations.
- Highlight technical expertise: Emphasize SQL and Python experience.
- Showcase analytics: Provide examples of data-driven problem solving.
- Research Airwallex: Understand company culture and mission.