Solutions Consultant

About Airtable

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. At Airtable, we are passionate about our platform’s ability to democratize software creation and empower anyone to “create anything.”

Role Overview

As a Senior Solutions Consultant, you’ll leverage your professional tenure, robust business acumen, and in-depth technical expertise to guide prospective customers through their Airtable evaluation and expansion. You will partner across lines of business as you lead the technical evaluation and compel decision-makers to choose Airtable as their critical operational workflow management tool.

Solutions Consulting Mission Statement

Our mission is to fundamentally improve our customers’ quality of life by empowering organizations and the individuals that drive them to reimagine the way they operate, collaborate, and innovate in Airtable. We sit at the confluence of Sales, Services, Product, and Marketing and take a customer-centric approach to creating value through intentful listening, storytelling, expert guidance, tailored solutions, and applying a highly consultative process. We foster a culture of collaboration, creativity, and excellence through continuous improvement and professionalism. We strive to be the trusted partner that drives success and growth for every project, every team, and every individual we serve.

What You'll Do

• Collaborate with Pre Sales teams to identify, qualify and drive revenue opportunities at Enterprise accounts - net new and install motions
• Build meaningful relationships with and serve as a trusted advisor to a prospect or customer’s technical teams
• Own the technical evaluation process showcasing customer-centric value within the context of the customer's unique requirements, workflows, and business process needs
• Translate the value of Airtable’s tooling into the language of the customer
• Manage multiple sales cycles simultaneously, proactively communicating with stakeholders and prioritizing effectively
• Consult with credibility, bringing a well-rounded and unique perspective with hands-on cross-functional experience—i.e., direct experience in marketing, program/project management, consulting, operations, etc.
• Inform the product team and ultimately the product roadmap with meaningful market potential findings
• Represent Airtable in every engagement with the utmost care

Who You Are

• An experienced customer-centric professional with a well-balanced skillset spanning business acumen, technical knowledge, and effective communication skills
• 5+ years of experience in SaaS Pre Sales
• 7+ years industry experience
• Experience managing sales cycles and owning the technical evaluation
• Working knowledge of Marketing, Product Operations, Retail MGMT, and other Business Units
• Knowledge of business operations - can make assumptions as it relates to value drivers for various personas and industries
• Understands best practices for structuring data in a relational database and database architecture
• Passionate about creating unique solutions for complex business problems
• Loves the spotlight - adaptable and compelling communicator and presenter, easily matches the language of the room, author and storyteller
• Thirst for knowledge - researcher, analyst, emerging trends enthusiast
• Technically savvy, demonstrating a deep understanding of enterprise integration methodologies, best practices and API architecture
• Low code no code application experience throughout the customer life cycle
• Knowledge of complementary technologies and products - including but not limited to data warehousing and AI systems

Characteristics We Value

• Passion and creativity
• Autonomous and motivated
• Purposeful, thoughtful, and detail-oriented
• Effective time and project management
• Curiosity

Other

• BS/BA, MBA preferred or equivalent experience
• Airtable knowledge or certification preferred
• Command of the Message preferred
• Travel as needed - seasonality peaks at 40-50%

Key skills/competency

• Solutions Consulting
• SaaS Pre Sales
• Technical Evaluation
• Business Acumen
• Customer-Centric Approach
• Relationship Building
• Sales Cycles Management
• Low Code No Code
• API Architecture
• Database Architecture