Professional Services Engineer
Airtable
Job Overview
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Job Description
About the Role
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
Join Airtable as a Professional Services Engineer and play a pivotal role in delivering complex, high-impact solutions for our largest enterprise customers. You’ll work at the intersection of technology and customer success, supporting technical integrations, migrations, and advanced AI deployments. This is a unique opportunity to collaborate with top-tier clients, enable partners, and shape the future of how organizations use Airtable to drive business outcomes.
What You'll Do
- Deliver technical components of post-sales services engagements, including integrations, competitor migrations, custom interfaces, and SSO/SCIM implementations
- Support complex AI deployments and leverage AI tools to accelerate project delivery
- Enable internal and partner teams on technical concepts, features, and best practices
- Collaborate with sales and solution architects in pre-sales conversations to secure technical wins with key accounts
- Drive customer business outcomes, balancing utilization, project delivery efficiency, and striving for strong CSAT results
- Work as part of project delivery teams and co-deliver with partner teams for enterprise customers
Who You Are
- Experienced in post-sales SaaS implementation or customer success, ideally with enterprise customers
- Skilled in web development (React), scripting (Python, JavaScript, etc.), and/or SSO/SCIM implementation
- Familiar with AI tools (e.g., Claude Code, Cursor) or eager to learn and apply new technologies
- Strong consultative and customer-facing skills, with a track record of delivering successful technical projects
- Demonstrated ability to learn new skills independently and a curiosity to explore emerging technologies
- Collaborative team player with experience in project delivery or partner co-delivery environments
Compensation
Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.
For work locations in the San Francisco Bay Area, Seattle, Los Angeles, and New York, the on-target earnings range for this role is: $170,000 - $221,500 USD
For all other work locations (including remote), the on-target earnings range for this role is: $153,000 - $199,800 USD
Key skills/competency
- SaaS Implementation
- Customer Success
- Technical Integrations
- AI Deployments
- Web Development (React, Python, JavaScript)
- SSO/SCIM Implementation
- Consultative Skills
- Project Delivery
- Partner Enablement
- Enterprise Solutions
How to Get Hired at Airtable
- Research Airtable's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Customize your resume: Highlight post-sales implementation, web development (React, Python, JavaScript), and AI tool experience specific to Airtable's needs.
- Prepare for technical interviews: Showcase your problem-solving skills, experience with SaaS integrations, and understanding of AI tool application.
- Demonstrate customer-facing expertise: Be ready to discuss delivering successful technical projects and driving strong CSAT results with enterprise clients.
- Showcase continuous learning: Emphasize your curiosity for emerging technologies and ability to learn new skills independently.
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