Clinical Manager

Company Description

At AirLife, we are dedicated to improving the quality of every breath. Excellence with Every Breath is not just a tag line, but the way we work and take care of our customers. With a mindset to evolve, innovate, and grow, we are a premier manufacturer of the highest-quality and market-leading breathing consumables. This growth philosophy has positioned us to increase our global footprint and business reach, impacting even more people around the world. Our expanding family of the most trusted brands offers a product portfolio that spans the continuum of care from first responder to home care, with safety, patient comfort, and clinical performance in mind. Collective expertise allows us to provide quality products and experiences to our patients, customers, and our people. Our values of Customer first, Differentiate with our People, Bias for Action, Continuous Improvement and Accountability define who we are and how we work. Join us!

Position Summary

As a Clinical Manager for AirLife, you will work across multiple departments within AirLife, with the goal to support the successful use of AirLife products. Responsibilities include: clinician product training, product evaluations/implementation, training for AirLife personnel, interaction with clinicians for product feedback, answering product questions for end-users, research, interpretation of studies, medical writing, and others duties as appropriate. You will compile and conduct research on product requirements and identify enhancements to current features and functionality based on customer feedback and opportunities to optimize cost and fulfillment. You will have responsibility for interacting with customers regarding training, product usage, in-services, clinical scenarios wherein AirLife products can/should be used and provide feedback on Sales and Marketing. Keep detailed logs and notes of customer training sessions and conversations. Develop the company’s strategic evidence plan including the contracting, budgeting and execution of trials, white papers, posters and advertorials.

Position Qualifications

Knowledge: Understanding of respiratory disease states, clinical application of AirLife products, familiarity with critical care and anesthesia environments, a solid understanding of the field of Respiratory Care and the application of therapies.

Level Of Experience: Minimal 5 years clinical experience, 10 years preferred. Critical Care experience required. Registered Respiratory Therapist, RN, Paramedic, Anesthesia Technician Excellent Public speaking and presentation skills, prior training experience a plus. Computer proficiency in all Microsoft office applications.

Level Of Education: Professional license

Travel: >70%

Essential Duties And Responsibilities

• Collaborates with a wide variety of functional areas such as sales, engineering, marketing, manufacturing, and operations to develop and provide product definitions responsive to customer needs and market opportunities.
• Participation in the creation of AirLife’s evidence plan.
• Produce competitive analysis materials comparing product with its key competitors.
• Establish and maintain relationships with key customers.
• Provides technical expertise and training to other departments.
• Responsible for ensuring that customer requirements are met including deployment of user trials or pilot sales programs.
• Conducts research on product requirements and identifies enhancements to current features and functionality based on customer feedback.
• Conducts Customer and AirLife product training on-site and at trade shows.

Other Responsibilities

• Focus on achieving our Company mission.
• Demonstrate accuracy and thoroughness in daily work; look for ways to improve and promote quality & safety.
• Inspire the trust of others; treat people with respect and dignity and embrace the value of diversity.
• Use time efficiently; perform job accurately, thoroughly, and conserve Company resources to improve profits.
• Contribute to building and maintaining a positive team environment.
• Assure all policies and guidelines are implemented and followed.

QUALITY POLICY

At AirLife, Quality is our promise. It is our commitment to customer satisfaction and our dedication to product excellence in an evolving global healthcare market. This promise is kept through a continuously improving and effective Quality Management System and compliance to Regulatory Requirements.

DEIA STATEMENT

At AirLife, we are committed to building a diverse workforce and an inclusive workplace that reflects the communities and customers we serve. We believe our philosophy on Diversity, Equity, Inclusion, and Advancement (DEIA) encourages excellence and equips us to serve an evolving global marketplace.

Key skills/competency

• Clinical management
• Product training
• Customer support
• Market research
• Medical writing
• Critical care
• Respiratory therapy
• Sales enablement
• Evidence planning
• Competitive analysis