Product Manager

Product Manager, N-Ops & Crew

Are you a product visionary with a passion for aviation and the power of enterprise-scale agile development? Join NAVBLUE, a wholly-owned Airbus subsidiary as a Product Manager, and take the pilot seat for our mission-critical N-Ops & Crew (N-OC) product. N-OC is the single, highly-configurable solution that empowers major airlines worldwide to master their Operations Control and Crew Management, covering everything from network scheduling to day-of-ops crew control.

Operating within the Scaled Agile Framework (SAFe), you will function as the key Product Manager, translating customer and market needs, aligning them to company vision and strategy, resulting in compelling prioritized feature roadmaps, which you will be accountable to deliver on time and with quality. If you thrive on optimizing complex systems, driving business value, and shaping the future of airline efficiency, this is your opportunity to lead.

Responsibilities

• Strategic Direction and Value Definition
  • Product Vision and Strategy: Participate in the product vision and strategy that is aligned with overall business goals, market trends, architectural runway, and customer feedback.
  • Maximize ROI: Prioritize the Product Backlog by applying an economic view (e.g., Weighted Shortest Job First - WSJF) to ensure the team(s) focuses its efforts on the features that will deliver the greatest business value and return on investment.
  • Translate Needs into Features: Define, document, and accept features with clear business outcomes, acceptance criteria, and Non-Functional Requirements, acting as the ultimate source for feature content.
• SAFe Execution & Agile Leadership
  • Lead PI Planning: Lead the content presentation for Program Increment (PI) Planning events, presenting the vision and features to the team(s), and finalize the PI Objectives in collaboration with stakeholders.
  • Facilitate Flow: Collaborate closely with the Release Train Engineer (RTE) and Product Owner (PO) to monitor the execution of the PI plan, actively working to anticipate and resolve cross-team dependencies and impediments that hinder feature delivery flow.
  • Guide Product Owners: Collaborate and synchronize daily with Product Owners to elaborate features into user stories, manage the flow of work, and ensure the team backlogs reflect correct priorities.
  • Technical Acumen for Enablers: Partner with Solution Architects / Engineering teams to define and prioritize Enablers (technical features) needed to support the N-OC solution’s non-functional requirements, architectural runway, and scalability.
  • Manage Releases: Define, approve, and communicate release plans to stakeholders, ensuring that integrated features are released predictably and continuously to customers through the Continuous Delivery Pipeline.
  • Risk Management: Identify potential risks and obstacles to successful product delivery and work proactively to address or mitigate them.
  • Measure Success: Define and track key performance indicators (KPIs) and Objectives and Key Results (OKRs) for the N-OC product to validate hypotheses and drive the "Inspect and Adapt" cycle for relentless improvement.
• Stakeholder Alignment & Compliance
  • Bridge the Organization: Act as the primary liaison between the development team(s), Customer Experience, Business Owners, and other stakeholders, ensuring seamless communication and alignment on scope, timeline, and value.
  • Ensure Solution Context: Work closely with the RTE, Enterprise & Solution Architect(s), and regulatory experts to investigate and define the overall solution context, including architecture and strict compliance with all applicable aviation rules.

Required Skills/Experience

• 5+ years of progressive experience in Product Management, with a proven track record of successfully launching and scaling enterprise software products.
• 2+ years of direct experience working within the Scaled Agile Framework (SAFe) environment.
• Deep domain expertise or a strong foundational understanding of Airline Operations Control (OCC), Flight Operations, Crew Management, Scheduling, and/or Crew Planning systems.
• Expertise in defining, documenting, and prioritizing features, creating effective roadmaps, and applying lean prioritization techniques.
• Proven ability to apply Project Management skills to drive execution, including tracking progress, managing risks, resolving dependencies across multiple Agile teams, and ensuring timely delivery of quality features.
• Demonstrated ability to understand complex system architecture, API dependencies, data flow, and effectively prioritize technical debt and architectural runway in collaboration with solution architects, Chapter Leads, and engineering leads.
• Excellent communication, presentation, and negotiation skills, with the ability to influence stakeholders at all organizational levels.
• Excellent English communication skills (verbal and written).
• Working experience on Agile project management tools (Agility, Jira, etc).
• Ability to communicate concisely and accurately to team and to management.

Education & Certification

• Bachelor’s degree in Business, Computer Science, Engineering, Aviation Management, or a related field.
• SAFe Product Manager/Product Owner (PM/PO) certification is highly preferred.
• Relevant industry certification (e.g., in Airline Dispatch, Flight Operations, or Crew Management) is a significant advantage.

Perks

Located in the heart of University of Waterloo’s David Johnston Research + Technology Park, NAVBLUE is close to shops, restaurants, gyms, daycare, and many other amenities, and only 10 minutes away from Hwy 85. The modern design of our suite on the second floor of the Accelerator Centre draws its inspiration from airport terminals, and features bright, open workstations, rather than boxed-in cubicles. As part of our family, you will enjoy:

• Being part of Airbus Network
• Flexible hours
• Hybrid working environment (3 days in office)
• Free parking
• Vacation Days (15 - 25)
• Professional Development Day
• Christmas shut down
• Summer core hours
• Strong work-life balance
• Casual dress code
• Competitive group benefits plan
• Strong focus on mental health support benefits
• 5 Sick Days
• 2 Personal Days
• RRSP matching program
• Life Insurance
• Employee stock ownership plan
• Maternity & Paternity benefits
• Referral program
• Rewards and Recognition program
• Training and Development Support
• Monthly Lunch and Learns
• Fitness & Wellness reimbursement
• An active social committee
• Organized Volunteer Events
• Game room, including a flight simulator!
• Lunch hour sporting activities (hockey, soccer, volleyball etc.) with a shower on site
• Active Inclusion & Diversity Committee
• And much more!

Key skills/competency

• SAFe (Scaled Agile Framework)
• Product Vision & Strategy
• Feature Prioritization
• Roadmap Development
• Airline Operations Control
• Agile Leadership
• Non-Functional Requirements (NFR)
• Key Performance Indicators (KPIs)
• Risk Management
• Stakeholder Alignment