Senior Regulatory Operations Manager, Cities
Airbnb · United States
- Hybrid
- Full-time
- $151,000 / year
- United States
Tailored resume — keyword-matched to this role.
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Job highlights
- Manage global regulatory compliance programs.
- Drive initiatives for supply growth and risk reduction.
- Collaborate with cross-functional teams.
- Utilize data for informed decision-making.
- Scale compliance strategies for new jurisdictions.
About the role
About Airbnb
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.The Community You Will Join
The Cities team leads the work necessary to implement the regulatory products and processes needed globally to comply with regulations, and does so in a manner that also sustainably supports Airbnb’s growth.The Difference You Will Make
We are seeking an operator who is exceptionally effective, entrepreneurial, collaborative, and an excellent communicator. In this role, you will help us scale regulatory compliance strategies and programs for jurisdictions, presenting to cross-functional peers and leadership. You will be the accountable owner for compliance programs, aligning strategy and execution across disparate stakeholders. You will have an eye towards scale, testing, and iterating to further the capacity of the team. You are both scrappy and polished, enabling you to move quickly while bringing stakeholders along. Ultimately your work will support our Stays business and partnerships with jurisdictions around the world, keeping Airbnb a trusted community.A Typical Day
- Develop and drive regulatory initiatives that unlock supply growth and proactively address risks
- Lead the development and execution of successfully scaled programs across discrete compliance verticals.
- Create an operational rhythm and manage cross-functional stakeholders, ensuring initiatives are on track, and maintaining project documentation
- Analyze strategic opportunities for risk reduction across jurisdictions, partner with Engineering, Data Science, Policy and Legal to align roadmaps, and drive successful execution with measurable impact
- Support strategic projects to drive efficiency and effectiveness for the Operations team
Your Expertise
- 8+ years of work experience in regulatory operations, legal/policy compliance, consulting, project management, or related fields
- Hands-on approach of getting things done with a sense of urgency and quickly adapting priorities to unexpected changes to achieve project goals and objectives
- Proven track record navigating a matrixed organization and building relationships to achieve goals with cross-functional teams, including product, engineering, data science, and policy
- Strong analytical skills, including creating and using data, to understand problems, communicate opportunities, and make informed decisions. SQL knowledge is a plus
- Ability to make decisions balancing short-term gains with long-term strategic positioning
- Excellent organizational skills with high attention to detail and quality
- Excellent written and verbal communication skills, excellent presentation skills
- Intellectually curious, open-minded self-starter who is comfortable with ambiguity and risk and excited by dynamic change
Your Location
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.Our Commitment To Inclusion & Belonging
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.How We'll Take Care Of You
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range: $139,000—$163,000 USDKey skills/competency
- Regulatory Operations
- Compliance Programs
- Project Management
- Stakeholder Management
- Risk Analysis
- Strategic Planning
- Data Analysis
- Cross-functional Collaboration
- Operational Excellence
- Decision Making
Skills & topics
- Senior Regulatory Operations Manager
- Regulatory Operations
- Compliance
- Project Management
- Stakeholder Management
- Risk Management
- Policy Compliance
- Legal Operations
- Operations Management
- Cross-functional Leadership
- SQL
- Data Analysis
- Strategic Planning
- Remote
- US
- Manager
How to get hired
- Tailor your resume: Highlight regulatory operations, compliance, and project management experience.
- Showcase problem-solving: Provide examples of navigating complex organizations and driving results.
- Demonstrate collaboration: Emphasize experience working with product, engineering, and legal teams.
- Quantify achievements: Use data and metrics to show the impact of your initiatives.
- Prepare for interviews: Be ready to discuss strategic decision-making and handling ambiguity.
Technical preparation
Review regulatory frameworks relevant to the sharing economy.,Practice SQL for data analysis and reporting.,Develop case studies on risk mitigation strategies.,Prepare to discuss operational program scaling.
Behavioral questions
Describe a complex regulatory challenge you managed.,How do you prioritize competing stakeholder needs?,Give an example of a strategic decision you made.,How do you handle ambiguity and dynamic change?
Frequently asked questions
- What is the salary range for the Senior Regulatory Operations Manager role at Airbnb?
- The salary range for the Senior Regulatory Operations Manager position at Airbnb is $139,000 to $163,000 USD annually, plus potential eligibility for bonus, equity, benefits, and Employee Travel Credits.
- Is the Senior Regulatory Operations Manager position at Airbnb remote?
- Yes, the Senior Regulatory Operations Manager position at Airbnb is US - Remote Eligible. However, you must reside in a state where Airbnb, Inc. has a registered entity. Occasional in-office work or offsite attendance may be required.
- What are the key responsibilities for the Senior Regulatory Operations Manager at Airbnb?
- Key responsibilities include developing and driving regulatory initiatives, leading scaled compliance programs, managing cross-functional stakeholders, analyzing risk reduction opportunities, and supporting strategic projects for efficiency.
- What qualifications are needed for the Senior Regulatory Operations Manager role at Airbnb?
- This role requires 8+ years of experience in regulatory operations, legal/policy compliance, consulting, or project management. Strong analytical, communication, organizational skills, and the ability to make strategic decisions are essential. SQL knowledge is a plus.
- How can I best prepare my application for the Senior Regulatory Operations Manager job at Airbnb?
- To prepare your application for the Senior Regulatory Operations Manager role, focus on highlighting your 8+ years of relevant experience, showcasing your ability to manage complex projects, demonstrating strong analytical and communication skills, and emphasizing your experience with cross-functional collaboration.
- What is the role of the Cities team at Airbnb?
- The Cities team at Airbnb is responsible for implementing global regulatory products and processes to ensure compliance while supporting Airbnb's growth.
- Does Airbnb offer accommodations for candidates with disabilities applying for the Senior Regulatory Operations Manager position?
- Yes, Airbnb is committed to providing a disability-inclusive application and interview process. Candidates requiring reasonable accommodation should contact reasonableaccommodations@airbnb.com with their full name, the role they are applying for, and the necessary accommodation.