Senior Growth Marketing Operations Manager
Airbnb
Job Overview
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Job Description
About Airbnb
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home. Today, over 5 million hosts have welcomed more than 2 billion guests across the globe, offering unique stays and authentic community experiences.
The Marketing Operations Team
The Marketing Operations team sits at the intersection of Marketing, MarTech, and Creative. They drive top-line growth by executing high-impact, user-facing campaigns across channels including email, push, and in-app messaging. Collaboration with global teams and partners ensures the creation of world-class campaigns.
The Difference You Will Make
As the Senior Growth Marketing Operations Manager, you will oversee the end-to-end execution of marketing campaigns. Your focus will be on maintaining data accuracy, managing workflows, and ensuring campaigns are performance-driven and aligned with business goals. Your work will boost engagement, increase bookings, and enhance operational efficiency.
A Typical Day
- Design and implement dynamic, personalized email content using segmentation and behavioral triggers.
- Write and optimize HTML, CSS, and JavaScript for responsive email templates.
- Monitor email deliverability and address issues in collaboration with MarTech and compliance teams.
- Manage campaign production workflows and coordinate with various partners to improve campaign efficiency.
Your Expertise
- 8+ years of experience in building and executing large-scale personalized campaigns.
- Expertise with enterprise-level ESPs and familiarity with in-house CRM systems.
- Proficient with dynamic content, personalization, and email marketing automation.
- Skilled in HTML, CSS, JavaScript with a keen eye for detail.
- Excellent communication skills for technical and non-technical stakeholder interactions.
Your Location
This position is US - Remote Eligible. Occasional in-office work or offsites may be required based on manager discussions. Applicants must live in a state where Airbnb, Inc. has a registered entity.
Our Commitment To Inclusion & Belonging
Airbnb is dedicated to diversity and inclusion. Candidates with disabilities requiring accommodations for the application process are encouraged to reach out via reasonableaccommodations@airbnb.com with the necessary details.
Compensation & Benefits
This full-time role offers competitive base pay along with bonus, equity, benefits, and Employee Travel Credits. The current pay range is $139,000 to $163,000 USD.
Key skills/competency
- Marketing Operations
- Growth
- Campaign Management
- Personalization
- Email Deliverability
- MarTech
- HTML
- CSS
- JavaScript
- CRM Systems
How to Get Hired at Airbnb
- Research Airbnb's culture: Explore mission, values, news, and employee reviews.
- Customize your resume: Highlight email marketing and campaign management skills.
- Prepare case studies: Showcase experience with dynamic campaigns.
- Practice technical interviews: Focus on HTML, CSS, JavaScript, and ESP tools.
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