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Job Description
About Airbnb
Founded in 2008, Airbnb’s mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Airbnb’s accommodation marketplace provides access to 5+ million unique places to stay in more than 81,000 cities and 191 countries.
With Experiences, Airbnb offers unprecedented access to local communities and interests through 15,000 unique, handcrafted activities run by hosts across 1,000+ cities around the world. Airbnb's people-to-people platform benefits all its stakeholders, including hosts, guests, employees and the communities in which it operates. In order to build the world's most loved travel company, we need the world's most interesting and talented people. Are you one of them?
The Opportunity
We are looking for a Contract Recruiting Coordinator to help our team take recruiting to a whole new level at Airbnb. If you want to be a key player in a tight knit and dynamic team, this is a great opportunity for you. This role will be 100% scheduling based.
What you will be doing:
Representing Airbnb:
- You will be a representation of Airbnb even in a remote setting. You must be able to represent our friendly, genuine and passionate Airbnb culture through all communications with candidates.
- Acting as point of contact for candidates; coordinating, scheduling, and managing interviews as well as travel and accommodation arrangements when required. Making sure everyone is in the right place at the right time.
- Using our applicant tracking system and relevant recruiting processes to keep organized and help keep our busy team on track.
- Upholding our standard of “one team, one goal.” Our Recruiting Coordination team works together to reach our goals. This will include supporting multiple functions, cross-training, hosting and scheduling support and completing assigned tasks.
- High-volume global scheduling of interviews: phone screens, video conferencing, presentations and virtual onsite interviews.
- Providing updates to candidates regarding their applicant/interview status as needed.
- Developing strong candidate and stakeholder relationships (Hiring Managers, Recruiting, etc) and maintaining effective communication channels.
Qualifications:
- Bachelor’s Degree or 1-2 years work experience in coordination or customer service.
- Obsessed with candidate experience: we see our candidates as our guests, and we are their hosts. It is the Coordinator's job to ensure a smooth experience.
- Detail oriented, highly organized, able to multitask - we move fast here and we are constantly changing directions, but we keep it all together AND we think that is fun. You should too.
- A team player and a true people person.
- An excellent communicator, both written and verbal. With an appropriate blend of professionalism and friendliness.
- Someone with polished communication. You'll interface with senior leadership candidates.
- Someone with a keen eye for detail. You're always double checking things.
- Self-directed with a high sense of urgency while maintaining a meticulous attention to detail.
- Someone who anticipates possible issues before they arise and effectively problem-solves in advance. This includes independently making quick, educated decisions.
- Someone who has impeccable attention to detail, the ability to maintain a high degree of professionalism and a calm demeanor.
- Someone who demonstrates excellent judgment, discretion and sensitivity.
- Able to take initiative and have the confidence to keep interviews running on time, encourage people to get their feedback in a timely manner, and nudge the recruiters too.
Belonging & Accommodations:
Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.
Pay Rate Range:
$26-$33/hr
Benefits:
Medical, Dental, Vision, 401K
Key skills/competency:
- Recruiting Coordination
- Candidate Experience
- Interview Scheduling
- Applicant Tracking System (ATS)
- Communication Skills
- Organization Skills
- Teamwork
- Problem-Solving
- Attention to Detail
- Time Management
How to Get Hired at Airbnb
- Tailor your resume: Highlight coordination, customer service, and scheduling experience. Quantify achievements whenever possible to showcase impact.
- Showcase candidate experience focus: Emphasize your ability to provide a positive and smooth experience for candidates, using keywords like 'guest experience' and 'host.'
- Demonstrate organizational skills: Detail your experience with high-volume scheduling, multitasking, and managing complex logistics in fast-paced environments.
- Prepare for behavioral questions: Be ready to share examples of how you've handled difficult situations, demonstrated attention to detail, and worked effectively in a team.
- Research Airbnb's culture: Understand their mission and values, and be prepared to articulate how your approach aligns with their 'belong anywhere' ethos.
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