Product Manager, Airbnb Setup
Airbnb
Job Overview
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Job Description
The Community You Will Join
Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, supply, analytics, data science, and more, leading teams to execute a shared vision. You will be joining the HostTools team, working closely with Supply, Design, Engineering, Finance, Analytics, Trust & Safety, and Fraud teams.
The Difference You Will Make
We are seeking an experienced Product Manager, Airbnb Setup to lead Airbnb Setup improvements and optimization initiatives across Airbnb Homes, Services, and Experiences. In this pivotal role, you'll redefine the host onboarding experience and make it seamless for anyone to become a successful host on Airbnb.
You'll drive product strategy that improves growth and conversion of our host onboarding funnels, directly impacting new active listings and first-time booked listings. Success in this role means measurably improving funnel conversion rates, reducing time-to-publish, and increasing listing publish and booked rates.
A Typical Day
- Lead the product vision, strategy, and roadmap for Airbnb Setup across Homes, Services, and Experiences, driving key business outcomes including funnel conversion, new active listings, and first-time booked listings.
- Design, execute, and analyze A/B tests to optimize conversion throughout the setup funnel, establishing rapid experimentation frameworks that enable quick iteration and learning.
- Champion host empathy by deeply understanding the motivations and pain points of new hosts through qualitative research including user interviews, usability studies, and journey mapping.
- Partner closely with Design to create intuitive, delightful experiences that reduce friction and help new hosts onboard successfully.
- Collaborate with Supply teams on high-impact host acquisition and activation strategies, and with Finance to understand unit economics, impact of changes, and ROI of features.
- Work with Engineering to understand technical feasibility and trade-offs, and partner with Trust & Safety and Fraud teams to ensure seamless integration.
- Define goals and success with clearly measurable objectives and key results, building deep understanding of user behavior through quantitative analysis and translating insights into product improvements.
Your Expertise
- 8+ years of product management experience, ideally in consumer onboarding, growth, or conversion optimization.
- Proven track record of driving funnel optimization and improving conversion rates through experimentation and data-driven decision making.
- Strong design sensibility and experience partnering closely with design teams to create user-centered experiences.
- Demonstrated success building cross-functional and executive leadership alignment across engineering, design, analytics, and operations teams.
- Experience working on consumer products with marketplace dynamics on a global scale.
- Excited to drive execution across large cross-functional teams in a fast-paced environment.
- Desire to do individual contributor product management work with a focus on rapid experimentation and iteration.
Key skills/competency
- Product Management
- Conversion Optimization
- A/B Testing
- User Experience Design
- Cross-functional Leadership
- Marketplace Dynamics
- Host Onboarding
- Growth Strategy
- Data-driven Decision Making
- Roadmap Development
How to Get Hired at Airbnb
- Research Airbnb's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight product management experience in growth, onboarding, or conversion optimization, specifically for marketplace products.
- Showcase data-driven impact: Provide concrete examples of how you've used experimentation and analytics to improve key metrics.
- Prepare for behavioral questions: Demonstrate your ability to lead cross-functional teams, champion user empathy, and drive product strategy.
- Understand Airbnb's business: Familiarize yourself with their host and guest ecosystems, and current challenges or opportunities.
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