Market Associate @ Airbnb
Your Application Journey
Email Hiring Manager
Job Details
About Airbnb
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home and has grown to serve over 5 million hosts and 2 billion guest arrivals worldwide. The company enables unique stays and authentic local experiences.
The Community You Will Join
Join the growing Supply Team at Airbnb as a Market Associate. In this role, you will focus on retention, growth, and optimization of host entrepreneurs in your assigned territory by building strong relationships, optimizing listings, and improving pricing strategies.
The Difference You Will Make
- Retain and grow long-tail Host accounts.
- Support professional host accounts with strategic initiatives.
- Engage in one-to-one management and scaled educational programs like webinars and emails.
- Deliver exceptional client service and drive sales targets.
- Collaborate cross-functionally with product, communications, policy, and support teams.
A Typical Day
- Build and maintain relationships with emerging professional hosts.
- Manage accounts to meet quarterly/annual sales goals.
- Conduct optimization calls and secure high compression dates.
- Educate clients on product changes and provide feedback internally.
- Represent Airbnb at external meetings and industry conferences.
Your Expertise
- 3+ years in new sales, account management, and partner support.
- Hospitality or travel industry experience is a plus.
- Strong time management, communication, and data analysis skills.
- Experience with CRM software, especially Salesforce, is preferred.
- Ability to work in a fast-paced, dynamic environment and travel as needed.
Your Location
This position requires you to be based in one of the following states: CO, ID, AZ, NM, WY, UT, MT, NV, TX.
Our Commitment To Inclusion & Belonging
Airbnb is dedicated to creating an inclusive environment and encourages candidates from all backgrounds, including those with disabilities, to apply. Accommodation requests are handled with care through the appropriate channels.
How We'll Take Care Of You
Base pay is influenced by various factors including training, experience, and market demands. Compensation may include bonus, equity, benefits, and Employee Travel Credits.
Pay Range
$88,000—$103,000 USD
Key skills/competency
- Account Management
- Sales
- Relationship Building
- CRM
- Optimization
- Data Analysis
- Hospitality
- Communication
- Pricing Strategy
- Cross-functional Collaboration
How to Get Hired at Airbnb
🎯 Tips for Getting Hired
- Customize your resume: Highlight relevant sales and CRM expertise.
- Research Airbnb: Understand their culture and global impact.
- Showcase relationship skills: Emphasize account management tactics.
- Prepare answers: Use specific examples from past roles.
- Utilize keywords: Include hospitality and data analysis skills.