Market Associate @ Airbnb
Your Application Journey
Email Hiring Manager
Job Details
Overview
Airbnb, founded in 2007, has grown into a global community connecting over 2 billion guest arrivals. As a Market Associate, you will be at the heart of host retention, growth, and optimization, ensuring success for emerging professional host accounts in your territory.
The Community You Will Join
You will join the Supply Team focused on nurturing long-tail hosts by providing dedicated account management, strategic initiatives, and platform education aimed at optimizing their performance and guest experience.
The Difference You Will Make
Your responsibilities include:
- Building and managing partner relationships with emerging professional hosts.
- Driving host retention and growth through strategic initiatives such as pricing and supply optimization.
- Supporting education programs including webinars and email communications.
- Utilizing data-driven insights to enhance host performance.
- Collaborating cross-functionally with product, communications, public policy, and customer support teams.
A Typical Day
You will manage key accounts, conduct regular optimization calls, secure availability on high-demand dates, and travel within your assigned territory for in-person support when needed. You will also be pivotal in external representations at industry conferences, ensuring hosts adhere to best-in-class hospitality standards.
Your Expertise
To succeed in this role, you should have over 3 years of experience in new sales, account management, partner support, and preferably in the hospitality/travel industry. Strong communication skills, data analysis capabilities, CRM proficiency (Salesforce experience is a plus), and a bias for action are essential. You must be comfortable working with both strategic and tactical responsibilities and be willing to travel as required.
Your Location
This role requires you to be based in one of the following states: CO, ID, AZ, NM, WY, UT, MT, NV, TX.
Our Commitment To Inclusion & Belonging
Airbnb is dedicated to diversity and inclusion. We provide a disability inclusive application process and offer reasonable accommodations as needed. Please contact reasonableaccommodations@airbnb.com if necessary.
Compensation and Benefits
The base pay range is $88,000—$103,000 USD, with additional eligibility for bonuses, equity, benefits, and Employee Travel Credits.
Key skills/competency
Account Management, Sales, Data Analysis, CRM, Communication, Strategic Planning, Relationship Building, Pricing Optimization, Hospitality, Travel
How to Get Hired at Airbnb
🎯 Tips for Getting Hired
- Customize Your Resume: Tailor your experience to match Airbnb's sales and account management needs.
- Research Airbnb Culture: Understand their mission and community values.
- Showcase Data Skills: Highlight CRM and Salesforce proficiency.
- Prepare Case Studies: Demonstrate success in account management and strategic initiatives.
- Engage in Mock Interviews: Practice responses for strategic and behavioral questions.