Advanced Analytics Lead Community Support & Air... @ Airbnb
Your Application Journey
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Job Details
About Airbnb
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home and has grown to over 5 million hosts who have welcomed over 2 billion guests worldwide. Hosts offer unique stays and experiences that connect guests with authentic communities.
The Community You Will Join
You will join the Advanced Analytics family supporting Product and Business leaders within the Community Support organization.
The Difference You Will Make
As the Advanced Analytics Lead, you will:
- Act as a data thought partner to provide insights and recommendations.
- Drive day-to-day analytics and create scalable data tools.
- Identify pain points in traveling and hosting to improve experiences.
A Typical Day
You will lead data-driven roadmaps for community support, build business insights platforms, model data to enhance experiences, and define key metrics. You will collaborate with product, operations, and engineering managers, influence experimentation strategies, and use statistical methods for causal inference.
Your Expertise
- 10+ years in business analytics with a quantitative degree (Masters or PhD is a plus).
- Experience supporting community support or working closely with operations teams.
- Expert skills in SQL and at least one programming language (Python or R).
- Knowledge of non-experimental causal inference methods, machine learning, and ETL frameworks.
- Able to work in ambiguous, fast-growth environments with minimal supervision.
Your Location
This position is US - Remote Eligible. Candidates must live in a state where Airbnb, Inc. has a registered entity. Occasional on-site work or attendance at offsites may be required as agreed with your manager.
Our Commitment To Inclusion & Belonging
Airbnb is committed to diversity and inclusion. All qualified individuals are encouraged to apply. Candidates requiring accommodations for disabilities should contact reasonableaccommodations@airbnb.com.
How We'll Take Care Of You
This role may include bonus, equity, benefits, and Employee Travel Credits. Base pay is determined by multiple factors and ranges from $176,000 to $220,000 USD.
Key skills/competency
- Advanced Analytics
- Data Modeling
- Statistical Analysis
- SQL
- Python
- Causal Inference
- Machine Learning
- ETL
- Business Insights
- Data Visualization
How to Get Hired at Airbnb
🎯 Tips for Getting Hired
- Customize Your Resume: Highlight analytics and community support expertise.
- Research Airbnb: Understand company culture and product offerings.
- Prepare Your Portfolio: Showcase data projects and models.
- Network Actively: Connect with Airbnb employees on LinkedIn.