Working Student CX Automation and Integrations
Air up®
Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
Working Student CX Automation and Integrations at air up®
At air up, we don’t just make bottles. We unbore water with flavor by scent. It makes no sense until you try it, and once you do, there’s no going back. Behind it all are teams pushing boundaries every day, where professionalism meets passion, curiosity meets courage. You’ll experiment, fail fast, learn faster, and actually see your ideas come to life. It's refreshingly low politics and low ego, just smart, driven people who lift each other up and make things happen.
Welcome to air up. We’re looking for a technically curious working student to help us improve and build the logical backbone of our Customer Experience (CX) systems and AI workflows. If you love clean data, breaking (and then fixing) complex logic, and making AI actually do what it’s told, you’re in the right place.
This role is possible in a remote set up
Your Responsibilities
- Read, edit, and validate structured data in JSON
- Design and reason through complex logical flows and decision trees
- Work with AI prompting and NLP concepts (like intent classification) to build and refine "smart" chatbot or automation tools
- Debug integrations and test edge cases to ensure systems work reliably in real-world environments
- Work within admin-heavy platforms, e-commerce systems, and spreadsheets to manage fulfillment data or customer support tools
- Translate complex technical configurations into clear documentation, making it easy for others to understand workflows and change
That’s you
- You enjoy thinking in logic and love making complex things feel simple
- Working with structured data (like JSON) feels natural to you
- You’re curious about AI and automation and enjoy experimenting with prompts and workflows
- You enjoy debugging and solving tricky edge cases
- You document your work clearly so others can build on it
- You are fluent in English (German is a plus)
Nice to Have
- You’re familiar with e-commerce or order-related data
- Google Sheets doesn’t intimidate you
The benefits listed below are intended for full-time employees. For other employment types, including working students and minijobbers, benefits may differ based on the terms of their contract and applicable regulations.
What’s in for you?
- 30 days of vacation (pro-rata for working students)
- Discount on air up products
- Employer-funded pension & location related insurances (may vary per country)
- Purpose-built office in Munich for collaboration
- Opportunities for personal development
- Regular team events
- Start-up spirit and dynamic environment
- Workation options (availability may differ by role)
Key skills/competency
- JSON Data Handling
- Logical Thinking
- AI Prompting
- NLP Concepts
- Chatbot Development
- Automation Tools
- Debugging & Troubleshooting
- E-commerce Systems
- Fulfillment Data Management
- Technical Documentation
How to Get Hired at Air up®
- Research air up®'s culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your application to highlight relevant skills in CX automation, data handling, and AI for the Working Student CX Automation and Integrations role.
- Showcase logical and technical skills: Be prepared to discuss your experience with JSON, logical problem-solving, and any exposure to AI/NLP concepts.
- Prepare for specific questions: Anticipate questions on debugging, process documentation, and your curiosity for new technologies and automation at air up®.
- Demonstrate passion for innovation: Express genuine interest in air up®'s unique product and their approach to customer experience and technical solutions.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background