Technical Operations Coordinator
Air Apps · Madrid, Community of Madrid, Spain
- Hybrid
- Full-time
- $55,000 / year
- Madrid, Community of Madrid, Spain
Job highlights
- Coordinate daily operations and track initiatives.
- Manage tasks and projects using Jira.
- Ensure timely updates and proactive issue resolution.
- Organize documentation and prepare stakeholder reports.
- Collaborate with cross-functional teams onsite.
About the role
About Air Apps
At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide.
Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe.
Join us on this journey to redefine resource management—and change lives along the way.
The Role
As an Operations Coordinator, you will be instrumental in ensuring the seamless execution of day-to-day operations across teams. You will coordinate tasks, track initiatives, and help maintain momentum on multiple workstreams. This role requires exceptional Jira skills, keen attention to detail, and strong communication abilities. You will report directly to the CEO.
This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts.
Responsibilities
- Coordinate and monitor daily operational tasks.
- Support project execution by updating and managing task tracking systems - particularly Jira - with a high level of precision.
- Ensure timely follow-ups, task closures, and status updates.
- Organize and maintain documentation, dashboards, and workflows.
- Assist in preparing reports, dashboards, and presentations for internal stakeholders.
- Flag potential blockers or delays and communicate proactively to resolve issues.
- Identify opportunities to streamline operations or improve coordination processes.
Requirements
- Around 2–4 years of experience in an operations, coordination, or administrative support role.
- Expert-level proficiency in Jira - including creating dashboards, automations, custom fields, filters, and reporting tools.
- Strong organizational skills with the ability to manage multiple moving parts across different teams.
- Excellent verbal and written communication skills.
- Proactive, resourceful, and detail-oriented mindset with a team-first attitude.
What benefits are we offering?
- Apple hardware ecosystem for work.
- Annual Bonus
- Top-tier Health and Life Insurance for peace of mind.
- Transportation Budget to support your commute needs.
- Coverflex benefits package for meal allowances, well-being, and more.
- Childcare support.
- Air Conference - an opportunity to meet the team, collaborate, and grow together.
- Pension Fund to support your long-term financial planning.
- Urban Sports Club membership to keep you active.
- Meals 100% free at the hub.
Diversity & Inclusion
At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.
Application Disclaimer
At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.
Key skills/competency
- Operations Coordination
- Jira Expertise
- Project Tracking
- Task Management
- Process Improvement
- Stakeholder Communication
- Reporting
- Documentation
- Problem-Solving
- Detail-Oriented
Skills & topics
- Technical Operations Coordinator
- Operations
- Coordination
- Jira
- Project Management
- Task Management
- Process Improvement
- Reporting
- Documentation
- Lisbon
- Portugal
- AI
- Resource Planner
- Startup
- Operations Coordinator
- Administrative Support
- Detail-oriented
- Communication
- Onsite
How to get hired
- Tailor your resume: Highlight your 2-4 years of operations/coordination experience and expert Jira skills.
- Showcase Jira proficiency: Detail your experience with dashboards, automations, and custom fields in your application.
- Emphasize communication: Provide examples of your strong verbal and written communication skills.
- Demonstrate proactivity: Illustrate your detail-oriented, resourceful, and team-first attitude with specific examples.
- Research Air Apps: Understand their mission to build the first AI-powered PRP and their fast-paced culture.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the work arrangement for the Technical Operations Coordinator role at Air Apps?
- The Technical Operations Coordinator role at Air Apps is a fully onsite position, based at their office in Lisbon, Portugal. This ensures close collaboration with cross-functional teams in person.
- What level of Jira expertise is required for this role?
- Air Apps requires expert-level proficiency in Jira for the Technical Operations Coordinator. This includes experience with creating dashboards, automations, custom fields, filters, and reporting tools.
- What are the primary responsibilities of an Operations Coordinator at Air Apps?
- The primary responsibilities include coordinating daily operational tasks, supporting project execution through Jira, ensuring timely follow-ups, organizing documentation, preparing reports, and identifying process improvement opportunities.
- Does Air Apps offer relocation support for this position?
- Yes, Air Apps is open to supporting relocation efforts for candidates who are offered the Technical Operations Coordinator position.
- What kind of benefits does Air Apps offer its employees?
- Air Apps offers a comprehensive benefits package including an Apple hardware ecosystem, annual bonus, top-tier health and life insurance, transportation budget, Coverflex benefits, childcare support, an annual Air Conference, pension fund, Urban Sports Club membership, and free meals at the hub.
- What is the reporting structure for the Technical Operations Coordinator?
- The Technical Operations Coordinator reports directly to the CEO of Air Apps.
- What experience level is expected for the Technical Operations Coordinator role?
- Candidates are expected to have around 2-4 years of experience in an operations, coordination, or administrative support role.
- Does Air Apps have a policy on AI-generated application materials?
- Yes, Air Apps has a strict policy against AI-generated assistance in application materials, assessments, or interviews. Any use of AI will result in disqualification to ensure transparency and integrity.