Product Success Manager
@ Aha!

Hybrid
$115,000
Hybrid
Full Time
Posted 10 hours ago

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XXXXXXXXX XXXXXXXXX XXXXXXX****** @aha.io
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Job Details

Overview

Aha! is the world's #1 product development software that empowers over 1 million product builders. As a Product Success Manager, you will leverage your product management experience to work directly with customers, guiding them in strategy and innovation using our suite of tools.

About Aha!

Aha! helps teams go from discovery to delivery. We offer Aha! Roadmaps, Aha! Discovery, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, Aha! Teamwork, and Aha! Develop. As a 100% remote, profitable, and self-funded company, we uphold values of clear communication, teamwork, and customer-first support.

Your Role as Product Success Manager

This unique role is designed for product managers who prefer directly engaging with customers over defining requirements for development. You will provide consultative support to the world’s most innovative companies, guiding them from demo to active subscription. You will:

  • Guide sophisticated organizations in product innovation and software integration.
  • Deliver responsive customer service using proven frameworks.
  • Help customers integrate Aha! software with existing tools.
  • Share best practices on strategy, idea capture, and visual roadmaps.
  • Test new functionalities and support team members in demos and integrations.

Requirements & Experience

You must have at least three years' experience in product management or a similar role at a technology company. Preferred attributes include a strong customer focus, experience with go-to-market strategies, and the ability to resolve challenges independently.

Key Skills/Competency

  • Product Management
  • Customer Engagement
  • Agile Methodologies
  • Consultative Support
  • Strategic Roadmapping
  • Software Integration
  • GTM Strategies
  • Technical Training
  • Remote Communication
  • Problem Resolution
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How to Get Hired at Aha!

🎯 Tips for Getting Hired

  • Customize your resume: Tailor experience for Product Success Manager role.
  • Highlight customer engagement: Emphasize direct support achievements.
  • Research Aha! culture: Review mission, values, and customer success stories.
  • Prepare for behavioral interviews: Focus on teamwork and problem-solving.
  • Practice technical demos: Showcase product management expertise.

📝 Interview Preparation Advice

Technical Preparation

Review agile and scrum frameworks.
Study integration of software tools.
Practice product demo presentations.
Prepare case studies on product strategy.

Behavioral Questions

Describe a time you solved a customer problem.
Explain working in a fully remote team.
Discuss handling high-pressure support scenarios.
Detail a challenge in product integration.

Frequently Asked Questions