Senior Operations Risk Manager
@ Affirm

Hybrid
$180,000
Hybrid
Full Time
Posted 21 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXXX****** @affirm.com
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Job Details

About Affirm

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest.

Role Overview

In the role of Senior Operations Risk Manager, you will design a robust, data-informed risk management framework. You will work with cross-functional teams across Product, Engineering, Legal, and Compliance to identify systemic operational risks, build feedback loops, and drive enhancements that improve customer experience and reduce risk exposure.

What You'll Do

  • Design and own the servicing risk program and frameworks.
  • Build structured feedback loops from incidents and audits.
  • Translate risk signals into clear, data-backed narratives.
  • Develop risk models, dashboards, and reporting infrastructure.
  • Partner with Compliance, Legal, and Audit for alignment.
  • Define and track risk metrics tied to customer outcomes.
  • Serve as a strategic thought partner in cross-functional forums.
  • Mentor peers and promote proactive risk ownership.

What We Look For

  • 10+ years in operational risk or risk-related functions.
  • Proven track record in risk or controls program ownership.
  • Strong data skills, including SQL and dashboard development.
  • Experience working collaboratively across multiple functions.
  • Excellent communication and stakeholder engagement abilities.
  • Familiarity with audit, issue management, or regulatory programs is a plus.

Benefits

  • Competitive base pay with equity rewards.
  • Fully subsidized medical, dental, and vision coverage.
  • Monthly stipends for health, wellness, and tech spending.
  • Flexible time off and employee stock purchase plan.

Additional Information

This is a remote-first position in the USA. While most roles are remote, occasionally you may work out of a designated office.

Key skills/competency

  • Risk management
  • Operational risk
  • Data analysis
  • Control frameworks
  • SQL
  • Dashboard development
  • Reporting
  • Compliance
  • Cross-functional collaboration
  • Strategic planning
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How to Get Hired at Affirm

🎯 Tips for Getting Hired

  • Customize your resume: Highlight risk management and SQL skills.
  • Research Affirm's culture: Understand their mission and values.
  • Tailor your application: Emphasize cross-functional project experience.
  • Prepare for interviews: Know risk framework examples and metrics.

📝 Interview Preparation Advice

Technical Preparation

Review risk management frameworks.
Practice SQL querying skills.
Build sample risk dashboards.
Study compliance and reporting standards.

Behavioral Questions

Explain cross-functional collaboration examples.
Describe proactive risk mitigation experiences.
Share a stakeholder engagement success.
Discuss mentoring and team development moments.

Frequently Asked Questions