IT Intern
Aerospike · Mountain View, CA
- On site
- Internship
- $40,000 / year
- Mountain View, CA
Job highlights
- Support daily technical operations and team needs.
- Troubleshoot hardware and software issues.
- Manage employee onboarding and system access.
- Maintain IT asset inventory and compliance.
- Gain enterprise-level IT and SaaS experience.
About the role
About Aerospike
Aerospike is the real-time database for mission-critical use cases and workloads, including machine learning, generative, and agentic AI. Aerospike powers millions of transactions per second with millisecond latency, at a fraction of the total cost of ownership compared to other databases. Global leaders, including Adobe, Airtel, Barclays, Criteo, DBS Bank, Experian, Grab, HDFC Bank, PayPal, Sony Interactive Entertainment, The Trade Desk, and Wayfair, rely on Aerospike for customer 360, fraud detection, real-time bidding, profile stores, recommendation engines, and other use cases.At Aerospike, we dream big and deliver even bigger. Our mission is to unleash the power of the world’s real-time data with a database built for infinite scale, speed, and sustainability.
If you're ready to shape the future of data, join us.
About The Role
As our company scales, our technology needs to keep pace. We are looking for a proactive and detail-oriented IT Intern to join our team. In this role, you will be the backbone of our daily technical operations, ensuring that our team members have the tools and support they need to succeed.This isn't just about "fixing printers"—you’ll gain hands-on experience in Systems Administration, Asset Management, and IT Operations while working directly alongside senior IT leadership.
Key Responsibilities
- Technical Support: Act as the first line of defense for help desk tickets, providing basic troubleshooting and resolution for hardware and software issues.
- Lifecycle Management: Own the "Day 1" experience by imaging laptops, configuring workstations, and managing the onboarding/offboarding process for employees.
- Identity & Access: Assist with user account provisioning and access management across various corporate platforms.
- Asset & Inventory: Maintain a meticulous inventory of hardware and software assets; assist with periodic audits to ensure compliance and data integrity.
- Project Assistance: Support the IT team in deploying new system implementations and infrastructure upgrades.
Qualifications
- Educational Background: Currently pursuing or recently completed a degree/certification in Information Technology, Computer Science, or a related field.
- Tech Savvy: Familiarity with various Operating Systems (Windows/macOS) and basic networking concepts.
- Problem Solver: A "figure-it-out" mentality with the ability to research solutions to unfamiliar technical hurdles.
- Communication: Strong verbal and written skills—you can explain technical concepts to non-technical colleagues without using jargon.
- Reliability: Highly organized with the ability to manage multiple administrative tasks simultaneously.
Why Join Our Team?
- Mentorship: Work directly under our IT Leadership and senior staff who are committed to your professional growth.
- Strategic Impact: By handling essential operational tasks, you enable the entire department to focus on high-level strategic initiatives.
- Real-World Experience: Gain exposure to enterprise-level IT environments and modern SaaS management tools.
Join us at Aerospike and be part of a dynamic team that is shaping the future of data management.
Key skills/competency
- IT Support
- Systems Administration
- Asset Management
- IT Operations
- Help Desk
- Hardware Troubleshooting
- Software Troubleshooting
- User Account Management
- Inventory Management
- Networking Concepts
Skills & topics
- IT Intern
- IT Support
- Systems Administration
- Help Desk
- Computer Science Intern
- Information Technology
- Hardware Support
- Software Support
- Asset Management
- IT Operations
How to get hired
- Tailor your resume: Highlight IT support, system administration, and troubleshooting skills.
- Showcase your education: Emphasize your IT or Computer Science background.
- Demonstrate problem-solving: Provide examples of researching and resolving technical issues.
- Highlight communication skills: Mention your ability to explain tech to non-technical people.
- Apply early: Submit your application promptly for the IT Intern role.
Technical preparation
Familiarize with Windows and macOS.,Understand basic networking concepts.,Practice troubleshooting common hardware issues.,Learn about user account management systems.
Behavioral questions
Describe a time you solved a technical problem.,How do you manage multiple tasks effectively?,Explain a technical concept to a non-expert.,How do you approach learning new technologies?
Frequently asked questions
- What are the key responsibilities for an IT Intern at Aerospike?
- As an IT Intern at Aerospike, you will be responsible for providing technical support, managing the employee IT lifecycle, assisting with user access, maintaining asset inventory, and supporting IT projects. This role offers hands-on experience in Systems Administration and IT Operations.
- What qualifications are needed for the IT Intern position at Aerospike?
- Candidates for the IT Intern role should be pursuing or have recently completed a degree in Information Technology, Computer Science, or a related field. Familiarity with Windows/macOS, basic networking, strong problem-solving, communication, and organizational skills are essential.
- What kind of mentorship can an IT Intern expect at Aerospike?
- Aerospike offers IT Interns the opportunity to work directly under IT Leadership and senior staff. This mentorship is committed to your professional growth, providing guidance and support throughout your internship.
- What real-world experience will I gain as an IT Intern at Aerospike?
- As an IT Intern, you will gain exposure to an enterprise-level IT environment, including modern SaaS management tools. You will handle essential operational tasks that allow the IT department to focus on strategic initiatives, providing valuable real-world experience.
- How does Aerospike support diversity and inclusion for its IT Interns?
- Aerospike is an Equal Opportunity Employer committed to an inclusive environment. They prohibit discrimination based on race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, and veteran status.