Scheduling Coordinator
Advocus National Title Insurance Company
Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
About Advocus National Title Insurance Company
Advocus Title (formerly known as ATG) is a title insurance underwriter and provider of settlement services. We support attorneys by offering real estate, process serving, judicial sales, and education services. For over 50 years, our professional and service-oriented team has been dedicated to continuing education and growth.
Scheduling Coordinator Overview
The Scheduling Coordinator provides administrative support to the Scheduling Manager. They assist closers and notaries, travel to Advocus offices, and facilitate communication among multiple stakeholders.
Responsibilities
- Schedule signing appointments for direct and agency files for closing.
- Process lender packages and attach them to files.
- Answer phone calls and emails in a timely, professional manner.
- Forward lender and attorney requests to the appropriate departments.
- Act as a liaison between closers, lenders, members, and Advocus staff.
- Perform other duties as assigned.
Qualifications and Requirements
Applicants should have a basic understanding of closing issues, Advocus procedures, and underwriting guidelines. Strong customer service, telephone and email etiquette, and excellent organizational skills are required. Attention to detail, accurate data entry, and the ability to manage multiple projects under pressure are essential. Proficiency in Microsoft Office products and familiarity with title production software such as Ramquest, ResWare, Qualia, and Soft Pro is a plus. A valid driver’s license and willingness to work overtime when needed are required.
Minimum Educational Requirements
A high school diploma is required; however, a four-year degree or equivalent work experience is preferred. At least one year of title insurance and customer service experience is necessary.
Key skills/competency
- Scheduling
- Customer Service
- Administrative Support
- Data Entry
- Organization
- Microsoft Office
- Ramquest
- ResWare
- Qualia
- Soft Pro
How to Get Hired at Advocus National Title Insurance Company
- Customize your resume: Highlight administrative and scheduling skills.
- Research Advocus: Understand their title insurance and service focus.
- Emphasize software expertise: Detail experience with Microsoft Office and industry software.
- Prepare for interviews: Practice customer service and organizational examples.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background