Director, Product Management

@ ADP

Overview

ADP is hiring a Director, Product Management. Are you inspired by transformation and making an impact on millions of lives? Do you empathize with client needs, team dynamics, and internal partners to drive success with bold moves? This role is for a product management leader who champions development creativity and builds diverse, engaged teams.

Role Description

In this role, you will lead product management for our new-client onboarding platform and award-winning partner channel platform that supports over 900K small business clients and 100K+ partners. You will coach a team of three product managers while collaborating with developers, UX designers, content writers, researchers, and key stakeholders across service and implementation operations.

Key Responsibilities

• Own product strategy, vision, and roadmap through continuous discovery.
• Create and nurture collaborative teams that thrive in change.
• Drive revenue growth using business and finance acumen.
• Foster a strong product management mindset with robust backlogs and roadmaps.
• Collaborate with senior leadership and operations partners for alignment.
• Analyze user and client feedback, competitive trends, and market insights.
• Communicate effectively to diverse audiences and negotiate complex decisions.
• Stay resilient and focused in a fast-moving Agile environment.

Qualifications

• Bachelor's degree or equivalent.
• 7-10+ years of experience in managing customer-facing software solutions.

Key skills/competency

Director, Product Management, product strategy, roadmap, team leadership, Agile, revenue, client experience, discovery, stakeholder management, communication