Sales Assistant Factory Outlet Herzogenaurach

@ Adidas

Purpose & Overall Relevance

The Sales Assistant plays a key role in achieving or exceeding sales targets and KPIs by building emotional connections with customers and embodying brand values.

Responsibilities

• Achieve or surpass store and individual targets using all available resources.
• Exceed customer expectations while driving sales and brand awareness.
• Establish emotional connections by acting as a passionate brand ambassador.
• Apply seasonal product knowledge to enhance customer service.
• Maintain an attractive, organized store with proper visual merchandising.
• Follow store rules and ensure a safe shopping environment.
• Assist in merchandise replenishment and monitor stock levels.
• Support new employee onboarding and collaborate with team members.
• Complete required training programs and demonstrate continuous learning.
• Manage cash handling and complete accurate cash register closures.
• Facilitate online order processes such as Endless Aisle, Click & Collect, and Ship from Store.

Required Skills & Qualifications

• 0-3 years retail experience; sales training is a plus.
• Basic proficiency in English with fundamental math and language skills.
• Strong communication skills and a passion for customer service.

Key skills/competency

• Sales
• Customer Service
• Retail Operations
• KPI
• Merchandising
• Inventory
• Cash Handling
• Onboarding
• Training
• Teamwork