Want to get hired at Adesso business consulting AG?

Senior Consultant SAP Customer Service

Adesso business consulting AG

Hamburg, Hamburg, GermanyOn Site

Original Job Summary

Role Overview

As a Senior Consultant SAP Customer Service at adesso business consulting AG, you will drive digital transformation for clients, whether it’s a greenfield or a system update project. You will lead planning, management, and execution of SAP Customer Service projects while performing system customizations.

Your Responsibilities

  • SAP consulting to drive customer digital transformation
  • Planning, managing, and executing SAP Customer Service projects
  • Taking charge of projects and customizing system settings
  • Maintaining and building customer relationships

Your Profile

  • University degree in STEM, Business or related field
  • Extensive experience with SAP CS (and potentially CM)
  • Additional CRM (service focus) and/or FSM knowledge is ideal
  • Fluent in German and English, both written and oral

Our Promise

You will feel at home in a collegial, family-like environment with respect, mutual support, and flat hierarchies. At adesso, diversity and individual perspectives are appreciated, reflecting in our award-winning culture and strong team spirit that thrives even during home-office days.

Key skills/competency

  • SAP CS
  • Digital Transformation
  • Project Management
  • System Customizing
  • CRM
  • FSM
  • Client Relationship
  • Consulting
  • Communication
  • Teamwork

How to Get Hired at Adesso business consulting AG

🎯 Tips for Getting Hired

  • Tailor your resume: Highlight SAP and consulting successes.
  • Customize your cover letter: Emphasize digital transformation experience.
  • Research adesso: Understand their culture and client focus.
  • Prepare case studies: Showcase project management examples.

📝 Interview Preparation Advice

Technical Preparation

Review SAP CS modules and functionality.
Practice SAP system customization exercises.
Study CRM and FSM integration cases.
Refresh digital transformation project methods.

Behavioral Questions

Describe a challenging project you led.
Explain your client relationship approach.
Discuss teamwork in high-pressure scenarios.
Illustrate handling conflicting project priorities.