Senior Consultant SAP Customer Service
@ Adesso business consulting AG

Cologne, North Rhine-Westphalia, Germany
€90,000
On Site
Full Time
Posted 22 hours ago

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XXXXXXXXXX XXXXXXXXX XXXXXXX******* @adesso.de
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Job Details

DEINE ROLLE

In the role of Senior Consultant SAP Customer Service at adesso business consulting AG, you will drive the digital transformation of our customers’ environments, whether Greenfield projects or system updates. You will be responsible for planning, supervising, and executing SAP Customer Service software projects, while also managing system settings through customizing.

  • Lead digital transformation initiatives
  • Plan and execute SAP Customer Service projects
  • Perform system customizing and settings
  • Maintain and expand client relationships

DEIN PROFIL

You have a degree in an MINT subject, Business Administration, or a comparable qualification that provides a strong foundation for this role. Your skills with SAP are well-honed with several years of professional experience in SAP CS (and possibly CM), with additional expertise in the CRM service environment and/or Field Service Management. You are a confident communicator in both German and English.

Unser Versprechen

At adesso business consulting AG, our friendly, family-like atmosphere thrives on mutual respect, team spirit, and diverse perspectives. We consistently rank 1st in the "Deutschlands Beste Arbeitgeber in der ITK" competition. With robust training programs and transparent career progression, we ensure your continuous development and growth.

Key skills/competency

  • SAP
  • Customer Service
  • Digital Transformation
  • Project Management
  • Customizing
  • CRM
  • FSM
  • Communication
  • Consulting
  • Teamwork

How to Get Hired at Adesso business consulting AG

🎯 Tips for Getting Hired

  • Research adesso business consulting AG: Review company culture and recent successes online.
  • Tailor your resume: Highlight SAP and project management experience specific to this role.
  • Showcase SAP skills: Focus on SAP CS, CM, and CRM expertise.
  • Prepare for interviews: Practice articulating digital transformation examples.

📝 Interview Preparation Advice

Technical Preparation

Review SAP CS modules.
Practice system customizing skills.
Study CRM service functionalities.
Revisit project management fundamentals.

Behavioral Questions

Describe a challenging client project.
Explain a time you led change.
Share an experience with conflict resolution.
Discuss teamwork under pressure.

Frequently Asked Questions