Senior Consultant SAP Customer Service
@ Adesso business consulting AG

Rostock, Mecklenburg-West Pomerania, Germany
€100,000
On Site
Full Time
Posted 17 hours ago

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XXXXXXXX XXXXXXXXXXX XXXXXXXXX***** @adesso.de
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Job Details

DEINE ROLLE

As a Senior Consultant SAP Customer Service at adesso business consulting AG, you drive digital transformation in customer environments, whether through Greenfield projects or system updates. You will plan, oversee, and execute SAP Customer Service software projects with responsibility and agility.

  • Lead SAP consulting and project implementations.
  • Perform system settings through SAP Customizing.
  • Engage closely with customers and build relationships.

DEIN PROFIL

You hold a degree in a STEM field, Business Administration or a related discipline, providing you with a solid technical foundation. You have several years of hands-on experience with SAP CS (and optionally CM), with additional skills in CRM (service focus) and/or FSM being a plus. Fluent communication in both German and English is essential for interactions with internal and external stakeholders.

UNSER VERSPRECHEN

At adesso business consulting AG, you will work in a collegial, family-style atmosphere that values team spirit and respectful interactions. The culture is based on mutual appreciation, support, and flat hierarchies even in Home Office environments. This unique environment has crowned us as one of "Deutschlands Beste Arbeitgeber in der ITK". You will benefit from comprehensive training and a clear career progression model.

Key skills/competency

  • SAP consulting
  • Digital transformation
  • Project management
  • System customization
  • Customer engagement
  • CRM knowledge
  • FSM
  • Technical expertise
  • German communication
  • English communication

How to Get Hired at Adesso business consulting AG

🎯 Tips for Getting Hired

  • Customize your resume: Tailor experience to SAP and consulting roles.
  • Research adesso's culture: Understand their values and training programs.
  • Highlight SAP expertise: Emphasize hands-on customization skills.
  • Prepare for bilingual interviews: Practice answers in German and English.

📝 Interview Preparation Advice

Technical Preparation

Review SAP CS configuration modules.
Practice SAP customization exercises.
Update skills in CRM and FSM.
Study digital transformation case studies.

Behavioral Questions

Describe a successful client interaction.
Explain managing project deadlines under pressure.
Discuss handling challenging team dynamics.
Share experiences with bilingual communications.

Frequently Asked Questions