Supervisor, Operations

@ AdaptHealth, LLC

AdaptHealth Opportunity – Apply Today!

At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients’ lives, please click to apply. We would love to hear from you.

Supervisor, Operations

This position oversees branch operations, providing leadership, guidance and coordination to ensure accurate and timely delivery of medical equipment, supplies, and services to patients’ homes. The role collaborates with leadership, health systems, hospice partners, and community referral sources to improve patient services.

Job Duties

• Ensure branch services comply with all federal, state, and local laws and regulations (CMS, Department of Health, DOT, FDA, OSHA, etc.).
• Manage logistics team for timely order routing and productivity improvement.
• Control and manage inventory with department collaboration.
• Address service concerns, perform root cause analysis, and implement improvement measures.
• Maintain communication with physicians, referral sources, and leadership regarding patient conditions and service adjustments.
• Oversee preventative maintenance, service checks, and emergency responses related to home respiratory equipment.
• Handle on-call responsibilities and ensure adherence to PPE, infection control, and hazardous materials guidelines.
• Manage staff selection, hiring, onboarding, training, and performance reviews.
• Establish departmental goals aligning with overall organizational strategies.
• Perform other related duties as assigned.

Competency, Skills and Abilities

• Strong ability to co-manage multi-site environments.
• Independent thinker with strong decision-making and analytical skills.
• Excellent verbal and written communication with strong customer service.
• Proficient in Microsoft Office, especially Excel.
• Ability to prioritize multiple projects and quickly learn new technologies.

Requirements

• Associate degree required; bachelor’s degree preferred.
• Minimum five years’ experience in HME leadership.
• Experience in healthcare, insurance customer service, claims, or billing is preferred.
• Valid and unrestricted driver’s license in the state of residence.

Equal Opportunity Employment

AdaptHealth is an equal opportunity employer and does not unlawfully discriminate based on race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected status.

Key skills/competency

• operations
• leadership
• logistics
• inventory management
• compliance
• staff management
• communication
• problem-solving
• customer service
• Microsoft Office