SecOps Intern @ Ada CX
Your Application Journey
Email Hiring Manager
Job Details
About Ada
Ada is an AI customer service company on a mission to make customer service extraordinary through automation and AI technology. Established in 2016 in Canada, Ada has powered over 5.5 billion interactions and is backed by over $250M in funding.
Position Overview
The SecOps Intern role is designed for 2nd, 3rd, or 4th-year undergraduates eager to gain hands-on experience in cloud security and incident response. This 4-month internship (January 7 to April 30, 2026) offers exposure to AWS, security tools, and collaboration with DevOps and SecOps teams.
What You’ll Do
- Investigate and triage alerts from AWS GuardDuty, Datadog, and internal systems.
- Automate checks for IAM key rotation, open ports, and unused credentials.
- Participate in simulated incident investigations by analyzing logs and tracing suspicious activity.
- Review IAM policies, security groups, and S3 configurations for best practices.
- Help build and document detection and response playbooks.
- Learn to use tools like AWS Config, Security Hub, CloudTrail, and Datadog Security Monitoring.
- Collaborate with DevOps and SecOps engineers to improve automation and alert quality.
About You
Candidates should be pursuing a degree in Computer Science, Cybersecurity, or a related field, be comfortable with Linux command line, knowledgeable in AWS fundamentals, and have a basic understanding of security concepts. Bonus skills include familiarity with Python, Bash, Terraform, or cloud security scanning tools.
What You’ll Learn
- Cloud security in practice (AWS IAM, GuardDuty, Security Hub).
- Real-world alert investigation and improved detection writing.
- Infrastructure and automation best practices using Terraform and CI/CD.
- Hands-on exposure to incident response and threat modeling.
- Collaboration between SecOps, DevOps, and Engineering teams.
Benefits & Perks
While the benefits listed are for full-time employees, as an intern you will gain invaluable experience and mentorship in a flexible work environment with remote-first options.
Key skills/competency
- Cloud Security
- AWS
- Incident Response
- Automation
- Linux
- SecOps
- DevOps
- Terraform
- Monitoring
- Log Analysis
How to Get Hired at Ada CX
🎯 Tips for Getting Hired
- Customize Your Resume: Highlight relevant AWS and security projects.
- Research Ada: Understand their innovation in AI customer service.
- Showcase Intern Experience: Emphasize practical lab work and simulations.
- Prepare for Technical Questions: Review Linux and AWS fundamentals.