SecOps Intern
@ Ada CX

Hybrid
CA$45,000
Hybrid
Intern
Posted 22 hours ago

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Job Details

About Ada

Ada is an AI customer service company on a mission to make customer service extraordinary through automation and AI technology. Established in 2016 in Canada, Ada has powered over 5.5 billion interactions and is backed by over $250M in funding.

Position Overview

The SecOps Intern role is designed for 2nd, 3rd, or 4th-year undergraduates eager to gain hands-on experience in cloud security and incident response. This 4-month internship (January 7 to April 30, 2026) offers exposure to AWS, security tools, and collaboration with DevOps and SecOps teams.

What You’ll Do

  • Investigate and triage alerts from AWS GuardDuty, Datadog, and internal systems.
  • Automate checks for IAM key rotation, open ports, and unused credentials.
  • Participate in simulated incident investigations by analyzing logs and tracing suspicious activity.
  • Review IAM policies, security groups, and S3 configurations for best practices.
  • Help build and document detection and response playbooks.
  • Learn to use tools like AWS Config, Security Hub, CloudTrail, and Datadog Security Monitoring.
  • Collaborate with DevOps and SecOps engineers to improve automation and alert quality.

About You

Candidates should be pursuing a degree in Computer Science, Cybersecurity, or a related field, be comfortable with Linux command line, knowledgeable in AWS fundamentals, and have a basic understanding of security concepts. Bonus skills include familiarity with Python, Bash, Terraform, or cloud security scanning tools.

What You’ll Learn

  • Cloud security in practice (AWS IAM, GuardDuty, Security Hub).
  • Real-world alert investigation and improved detection writing.
  • Infrastructure and automation best practices using Terraform and CI/CD.
  • Hands-on exposure to incident response and threat modeling.
  • Collaboration between SecOps, DevOps, and Engineering teams.

Benefits & Perks

While the benefits listed are for full-time employees, as an intern you will gain invaluable experience and mentorship in a flexible work environment with remote-first options.

Key skills/competency

  • Cloud Security
  • AWS
  • Incident Response
  • Automation
  • Linux
  • SecOps
  • DevOps
  • Terraform
  • Monitoring
  • Log Analysis

How to Get Hired at Ada CX

🎯 Tips for Getting Hired

  • Customize Your Resume: Highlight relevant AWS and security projects.
  • Research Ada: Understand their innovation in AI customer service.
  • Showcase Intern Experience: Emphasize practical lab work and simulations.
  • Prepare for Technical Questions: Review Linux and AWS fundamentals.

📝 Interview Preparation Advice

Technical Preparation

Review AWS fundamentals and security basics.
Practice Linux command line and log analysis.
Learn to use AWS GuardDuty and Security Hub.
Study automation with Terraform and CI/CD.

Behavioral Questions

Describe a time you solved a technical challenge.
Explain your approach to learning new tools.
Discuss a situation requiring team collaboration.
Share examples of problem-solving under pressure.

Frequently Asked Questions