AI and Automation Consultant
Acquire Intelligence · Irving, TX
- On site
- Full-time
- $100,000 / year
- Irving, TX
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Job highlights
- Implement AI and automation for clients and operations.
- Assess, document, and optimize client systems and processes.
- Develop and present high-quality consulting reports.
- Collaborate with partners for seamless technology integration.
- Drive internal transformation and support business growth.
About the role
About Acquire Intelligence
Acquire Intelligence is an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Acquire Intelligence is an award-winning business transformation provider, to some of the world’s largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.Why Join the A-Team?
- Come for a career, stay for the fun!
- Grow your career - yes, we love to promote internally
- Do meaningful work and collaborate with the best
- Celebrate at our employee engagement events
- Bi-weekly pay
- Eligibility for Benefits: Health Insurance, Life Insurance, 401K plan and more
- Paid Time Off and Company Paid Holidays
A Glimpse Into Your New Role
As an AI and Automation Consultant, you will be a client-facing and hands-on contributor responsible for identifying, developing, and implementing AI and automation solutions that deliver measurable efficiencies across both client environments and internal operations. While based in the Irving office, you will regularly travel to client sites (domestic and international) and delivery locations to support the delivery of our consulting offering. This includes working directly with clients to assess, document, and optimize systems and processes, using Acquire's consulting framework to guide delivery. You will be responsible for producing high-quality consulting reports, presentations, and detailed workflow and process documentation to support findings and recommendations. You will also contribute to internal transformation initiatives. You must be technically capable, commercially aware, and confident engaging with senior stakeholders. You will represent Acquire professionally on site with clients while being comfortable working at a detailed level within systems and operational workflows.Key Responsibilities:
- Identify opportunities for AI and automation within client environments and internal operations, and propose practical, innovative solutions.
- Apply a strong understanding of business software, system integration, and process improvement to assess, document, and optimize current-state processes.
- Prepare and present recommendations to internal stakeholders and external clients, clearly articulating both technical and non-technical findings and options, including vendor selections where applicable.
- Develop consulting deliverables including presentations, solution designs, workflow and process documentation, and end-of-engagement reports.
- Stay current with emerging AI and automation technologies, tools, and trends to inform solution design and delivery.
- Collaborate with external technology partners and internal teams to implement approved recommendations, ensuring smooth integration with business systems and operations.
- Measure and report on the impact and effectiveness of implemented solutions, making iterative improvements where necessary to maximize value.
- Support internal transformation initiatives and contribute to the development of Acquire.AI’s consulting frameworks and methodologies.
- Undertake other related duties or initiatives as assigned.
What You'll Bring
- Proven hands-on operational experience in CX and/or business process environments, with a deep understanding of how workflows and systems operate in practice.
- Entrepreneurial mindset as we value individuals who have taken initiative to launch a business, lead a department, or drive transformation from the ground up.
- Demonstrated passion for AI, automation, and business efficiency as someone who actively follows emerging trends and technologies and applies them with purpose.
- A natural problem solver who thrives on understanding how things work and finding smarter, faster, more effective ways to improve them.
- Confident communicator with the presence and professionalism to engage clients, lead discussions, and present solutions to both technical and non-technical audiences.
- Highly driven, fast-moving, and adaptable, with a strong bias for action and a proactive, solutions-oriented attitude.
- Experience in consulting or client-facing roles is welcome but not essential — we prioritize mindset, capability, and outcomes over job titles.
With a diverse global team working together, we proudly embrace and live these shared values:
- Curious and Clever: Smart questions spark smart solutions.
- Entrepreneurial Energy: Think like an owner. Solve like a founder.
- Fast with Intent: We move fast and deliver real results.
- Laugh and Learn: We don’t take ourselves too seriously, just our results.
- AI and Automation Consultant
- Business Transformation
- Process Optimization
- Client Engagement
- Solution Design
- Workflow Analysis
- Technology Implementation
- Consulting Reports
- Stakeholder Management
- Problem Solving
Skills & topics
- AI Consultant
- Automation Consultant
- Business Transformation
- Process Improvement
- Client Engagement
- Solution Design
- Workflow Optimization
- Technology Implementation
- Consulting
- Operations
How to get hired
- Tailor your resume: Highlight AI, automation, and client-facing experience.
- Showcase your passion: Emphasize your entrepreneurial spirit and problem-solving skills.
- Prepare for case studies: Practice outlining process improvements and automation strategies.
- Research company values: Align your answers with Acquire Intelligence's core values.
- Network strategically: Connect with Acquire Intelligence professionals on LinkedIn.
Technical preparation
Master AI and automation principles and tools.,Practice process mapping and optimization techniques.,Familiarize with business software and system integration.,Prepare to present technical and non-technical findings.
Behavioral questions
Describe a complex problem you solved.,How do you handle ambiguity and change?,Give an example of leading a client discussion.,How do you stay updated on new technologies?
Frequently asked questions
- What are the key responsibilities of an AI and Automation Consultant at Acquire Intelligence?
- As an AI and Automation Consultant at Acquire Intelligence, you will identify and implement AI and automation solutions for clients and internal operations. This involves assessing, documenting, and optimizing processes, preparing consulting reports, and collaborating with technology partners for effective integration.
- What qualifications are essential for an AI and Automation Consultant at Acquire Intelligence?
- Acquire Intelligence seeks candidates with proven hands-on operational experience in CX or business process environments, an entrepreneurial mindset, a passion for AI and automation, strong problem-solving abilities, and confident communication skills for client engagement.
- Is prior consulting experience required for the AI and Automation Consultant role at Acquire Intelligence?
- While experience in consulting or client-facing roles is a plus, Acquire Intelligence prioritizes mindset, capability, and outcomes. They value individuals with a strong drive, adaptability, and a proactive, solutions-oriented attitude, even if they haven't held a formal consulting title.
- What kind of travel is expected for the AI and Automation Consultant position at Acquire Intelligence?
- The AI and Automation Consultant role is based in the Irving office but requires regular travel to client sites, both domestically and internationally, as well as to delivery locations, to support the consulting offering.
- How does Acquire Intelligence foster career growth for its employees?
- Acquire Intelligence is committed to internal promotion and career development. They encourage employees to grow their careers within the company and provide opportunities to collaborate with the best and work on meaningful projects.
- What are the core values at Acquire Intelligence?
- Acquire Intelligence's core values are Curious and Clever, Entrepreneurial Energy, Fast with Intent, and Laugh and Learn. These values guide their commitment to smart solutions, owner-like problem-solving, delivering results efficiently, and maintaining a positive work environment.
- What kind of opportunities will an AI and Automation Consultant find at Acquire Intelligence?
- An AI and Automation Consultant at Acquire Intelligence will have the opportunity to work with global brands, implement innovative AI and automation solutions, contribute to business transformation, and collaborate with a diverse global team.