Human Resource Business Partner

Human Resource Business Partner at Acosta Group

The Human Resource Business Partner (HRBP) functions in a strategic business partner role, providing and facilitating essential HR strategies and services. In this capacity, you will serve as the primary HR contact for Department Heads and Senior Leaders within your assigned business segment, unit, and operating units on all HR programs. You will regularly provide HR status updates to the HR Management team and interact with all levels of the organization, including managers, employees, and HR colleagues, to ensure timely and effective delivery of HR services that support business initiatives.

This role demands strategic, operational, and project management skills to ensure HR remains an active contributor to the success and goals of your assigned business areas. Leveraging your functional experience, flexibility, creativity, and project management skills, you will also assist with special projects and new program development as needed.

Key attributes for success include excellent interpersonal, organizational, communication, and presentation skills. You must be able to facilitate meetings where emotions may run high, possess sound judgment, and have the ability to listen, assess problems, and arrive at logical solutions that balance sound HR practices with business needs. Confidence, credibility, professionalism, and respect are paramount. You must be capable of managing multiple assignments concurrently and effectively in a matrix management environment.

Responsibilities

• Strategic Advisor: Be recognized by business leaders as a qualified consultant in Human Resource practices. Provide thought leadership, update Senior Management, and act as a catalyst for sustained business performance, translating HR strategies into concrete, measurable actions.
• Talent Agent: Help identify, develop, and deploy talent to meet short- and long-term business requirements by partnering with management and Centers of Excellence (COE) teams. Continuously evaluate and develop employees through career planning, skill-building, and competency modeling.
• Data-Driven Solutions: Use data analytics and external/internal insights to design innovative HR solutions based on business needs. Perform talent and organization diagnostics to align with and drive strategy, implementing high-value, high-impact solutions.
• Business Coach & Consultant: Quickly build strong relationships with business leaders to position HR priorities and influence business strategy. Assess and communicate leaders' blind spots, providing recommendations. Maintain connectedness with employees and managers to identify conflicts, confusion, and barriers, implementing action plans, coaching, counseling, and mediation. Stay updated on legislation affecting associate relations, educating managers to minimize risk.
• Change Agent: Own transformation processes in partnership with business leaders. Utilize data analytics to anticipate change and measure impacts, identifying risks to business strategy and deploying resources to manage them. Manage communications and project plans for HR program delivery to ensure understanding and timely completion.
• HR / Business Liaison: Identify needs for HR Solutions and 'broker' within the HR organization to deliver integrated solutions. Lead complex initiatives with significant impact, innovating existing programs. Ensure services are delivered according to SLAs (Time/Cost/Value/Quality). Guide associates and managers on processes and guidelines.
• Data Integrity & Analysis: Proactively leverage HR system data and reporting to maintain high integrity of employee and organizational data. Provide management information analysis using data and metrics for insights on retention, performance management, engagement, and conflict.
• Compliance: Proactively plan and carry out HR policies and practices in compliance with current state and federal law, supporting regional business plans and initiatives.
• Artificial Intelligence: Leverage AI-driven tools to enhance talent acquisition, workforce planning, and employee experience. Apply generative AI solutions (e.g., M365 Copilot, recruiting automation platforms) to streamline sourcing, screening, and communication. Interpret AI-generated insights for data-driven decision-making in HR strategy, trends, and performance management.
• Other duties as assigned.

Qualifications

Education

• High School Diploma/GED required
• Bachelor's and Master's degree preferred
• Some experience may be substituted for some of the above education.
• PHR/SPHR preferred

Work Experience

• 8-10 years of relevant work experience
• 1-3 years of supervisory/management experience.

Knowledge, Skills And Abilities

• Strong decision-making capabilities with extensive experience interpreting information to make business decisions and recommendations
• Extensive experience partnering and using a consultative approach with stakeholders
• Creative, entrepreneurial mindset that is solution-oriented
• Global & Cultural effectiveness
• Business Acumen - understanding and applying information to contribute to the organization's strategic business and people plan.

Physical

• Seeing
• Ability to Travel
• Listening

About Acosta Group

Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies. We connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We prioritize our associates' growth, development, and well-being, offering opportunities that fit diverse lifestyles and ambitions, from part-time flexibility to full-time career advancement. Discover your path at Acosta Group!

Key skills/competency

• Human Resources Strategy
• Business Partnering
• Talent Management
• Employee Relations
• Change Management
• Data Analytics
• AI Integration
• Leadership Coaching
• Organizational Development
• HR Compliance