Senior Business Analyst

Job Overview

The Senior Business Analyst at ACI Worldwide is responsible for gathering and defining business requirements and functional/non-functional specifications to support competitive payment solutions.

Key Responsibilities

• Collect and define detailed business and technical requirements
• Utilize standard and advanced elicitation techniques
• Inventory and prioritize requirements using a central repository
• Build and manage stakeholder relationships
• Provide input to product management and marketing teams
• Conduct elicitation sessions and field research
• Prepare clear and concise documentation and presentations
• Act as a subject matter expert in ACI solutions and competitive payment technologies
• Continuously expand knowledge of the payments industry
• Ensure timely delivery of quality specifications

Required Skills & Experience

• Bachelor's degree in Computer Science or Business Administration (Master's preferred)
• Minimum 4 years in a related role with business analysis experience
• Deep familiarity with the payments industry and applied technology
• Strong communication, negotiation, and presentation skills
• Technical expertise for explaining product advantages and disadvantages

Preferred Qualifications

• Professional Business Analyst association membership
• Background in fintech, banking, or payments

Work Environment

This role may require travel and involves interfacing with multiple levels of stakeholders to ensure requirements align with overall business strategy.

Key skills/competency

• Business Analysis
• Requirements Gathering
• Stakeholder Management
• Payments Industry
• Technical Documentation
• Elicitation Techniques
• Product Roadmap
• Field Research
• Presentation Skills
• SME