Want to get hired at Ace Mart Restaurant Supply Co?

Customer Service Associate

Ace Mart Restaurant Supply Co

Dallas, Texas, United StatesOn Site

Original Job Summary

Customer Service Associate – Serve with Precision, Connect with Purpose

At Ace Mart Restaurant Supply Co, our Customer Service & Sales Associates provide dependable, thoughtful service to customers in the foodservice industry. From restaurant owners to culinary professionals, your ability to guide decisions and follow through on details makes a measurable impact every day.

What We Offer:

  • Predictable Schedule with Sundays off and consistent store hours
  • Employee Discounts on commercial kitchen equipment, tools, and supplies
  • Structured Training with step-by-step onboarding and product education
  • Paid Time Off including vacation and sick leave
  • Benefits Package including medical, dental, vision, life insurance, and more
  • Future Planning with a matching 401k program

What You Will Do:

  • Greet customers promptly in person, by phone, or email
  • Follow a consistent sales process to meet customer needs
  • Promote in-store products using product knowledge
  • Manage transactions from start to finish including sales and follow-up
  • Maintain a clean, organized, and customer-ready store
  • Build strong, long-term customer relationships
  • Support team collaboration with clear communication
  • Uphold professionalism, punctuality, and reliability

What You Will Need:

  • Reliability and detail orientation
  • Customer service focus and problem-solving skills
  • Comfort with sales and product recommendations
  • Team alignment and clear communication
  • Physical ability to lift up to 50 lbs and stand for extended periods
  • High school diploma or equivalent; prior relevant experience a plus

Why You'll Succeed Here:

You enjoy consistency, purpose, and helping people. You thrive in a clear structured environment and are known for getting things done right.

Key skills/competency:

  • Customer Service
  • Sales
  • Communication
  • Detail Orientation
  • Teamwork
  • Product Knowledge
  • Organization
  • Reliability
  • Problem Solving
  • Process Adherence

How to Get Hired at Ace Mart Restaurant Supply Co

🎯 Tips for Getting Hired

  • Research Ace Mart's culture: Explore their history, mission, and work atmosphere.
  • Tailor your resume: Highlight customer service and sales achievements.
  • Emphasize reliability: Showcase your detail orientation and consistency.
  • Prepare for structured interviews: Understand sales process and team roles.

📝 Interview Preparation Advice

Technical Preparation

Familiarize with point-of-sale systems.
Learn inventory management basics.
Understand sales process software.
Review product catalog details.

Behavioral Questions

Describe your teamwork experience.
Explain handling customer complaints.
Discuss time management strategies.
Share reliability examples in work.