Event Sales & Services Coordinator

@ AccorHotel

About AccorHotel

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer extraordinary places created by unique architecture, expressive decor, artistry, and magnificent features.

Job Overview - Event Sales & Services Coordinator

You represent Fairmont Century Plaza with energy and pride, ensuring exceptional and memorable guest experiences. You support the events sales and conference services teams by following up leads, coordinating with vendors and internal departments, and preparing event documentation.

Key Responsibilities

• Provide professional, friendly, and engaging service for every guest.
• Coordinate with multiple departments to fulfill client requests.
• Maintain organized administrative support and office operations.
• Follow up on leads and inquiries to convert to bookings.
• Assist in preparing event timelines, floorplans, and schedules.

What is in it for You

• Discounted hotel rooms and F&B rates at sister properties globally.
• Learning programs and career growth through Accor academies.
• Opportunities for internal talent development and global growth.
• Engagement in Corporate Social Responsibility initiatives.

Qualifications & Skills

• Previous luxury hotel/resort experience preferred.
• Strong administration and organization skills.
• Familiarity with Opera Sales and Catering or similar systems.
• Excellent communication and multi-lingual skills are beneficial.
• Hospitality diploma or degree is an asset.

Key skills/competency

Event Coordination, Sales, Conference Services, Hospitality, Customer Service, Administration, Communication, Organization, Multitasking, Vendor Management