Customer Growth Strategist - Financial Services @ Accenture
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About Accenture Song
Accenture Song accelerates growth and value for clients through customer relevance. Our capabilities span ideation to execution including growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration.
Visit us at: www.accenture.com/song
Role Purpose
The Customer Growth Strategist - Financial Services supports the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Working closely with Managers and client teams, you will turn insights into market-ready propositions.
Key Responsibilities
- Conduct research and analysis on customer needs, market trends, and competitive activity.
- Execute rapid testing protocols with real and synthetic customers to validate concepts.
- Synthesize findings into actionable recommendations for prioritization and launch.
- Collaborate with design, product, and marketing functions to shape propositions.
- Assist in building business cases for high-priority growth opportunities.
What Success Looks Like
- Insightful recommendations shaping client growth decisions.
- Effective application of proprietary methods to accelerate validation.
- Strong structured problem-solving and client engagement skills.
Basic & Preferred Qualifications
Basic: 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for the financial services industry.
Preferred: Demonstrated consulting experience with client-facing delivery, MBA or relevant innovation program experience, strong research and analysis skills, concept testing or agile development exposure, excellent communication and collaboration, and understanding of AI/GenAI.
Compensation & Additional Information
Compensation varies by location. Annual salary ranges for various US regions are provided. Accenture is committed to equal employment opportunities and providing reasonable accommodations when needed.
For accommodation requests, contact Accenture at 1 (877) 889-9009.
For California residents, further notifications are available.
Key skills/competency
customer growth, strategy, financial services, consulting, research, analysis, innovation, testing, client engagement, communication
How to Get Hired at Accenture
🎯 Tips for Getting Hired
- Research Accenture: Understand their culture and service offerings.
- Customize your resume: Highlight strategy and growth experiences.
- Showcase relevant projects: Include consulting and innovation examples.
- Prepare for interviews: Focus on customer insight and market analysis.