Droga5 Account Director
Accenture · New York, NY
- On site
- Full-time
- $150,000 / year
- New York, NY
Job highlights
- Lead client relationships and daily agency operations.
- Provide strategic input and creative direction.
- Manage and mentor agency teams effectively.
- Ensure high-quality agency delivery and profitability.
- Act as a trusted partner to clients and internal teams.
About the role
About Droga5, part of Accenture Song
Droga5, part of Accenture Song, is a creative agency with offices in New York, London, Dublin, Tokyo and São Paulo. From integrated communications and experience innovation to business design, Droga5 exists to build and sustain the most influential brands of the 21st century through creativity. Droga5 was founded in 2006 and has been recognized as Agency of the Year more than 25 times and was named both Ad Age and Adweek’s Agency of the Decade (2010–2019). Visit Droga5.com or @droga5 on all social platforms to get to know us better.
Job Summary
The discipline of Account Management exists to create an environment for great work to thrive. Account Management sets the tone, pace and ways of working. The Account Department has to weigh and balance client needs with agency ambitions to determine the vision, and then make sure everyone is clear on that vision and how to get there. Despite the title, Account Management doesn’t manage accounts, they ultimately drive businesses. The Account Director is the day-to-day lead of the team, the work and has oversight of the process at scale. Beyond process and creative output, they are strategic partners to the day-to-day and senior clients. They work closely with the Group Account Director and Executive Group Director to set the tone and pace of a business, and help to ensure that both vision and tone are understood and reflected by all on the team.
Job Responsibilities
- Drive the client relationship by knowing their organization and business inside and out, act as their trusted partner and lead daily contact.
- Strong input on strategy and a clear point of view on creative work.
- Provide guidance and training to the rest of the team and confidently manages without authority.
- Responsible for agency delivery at highest quality across all projects.
- Gets the best work out of the client, the agency and the team, and fosters an environment where everyone feels supported and brave about ideas.
- Trusted leader of the agency team who can articulate macro business context and agency ambition, and can mobilize the team.
- Possesses a clear understanding of our business and the triggers and drivers of profitability.
- Senior day-to-day clients' trusted voice and partner, and can proxy for the Group Account Director when meeting the senior clients.
- A clear and well-articulated point of view on the client’s business and ensures the internal team understands the client’s aims and goals.
- Brings an informed and independent point of view to strategic thinking and the creative work.
- Strategizes and architects the agency’s best approach to situations, thinking several steps ahead with all the potential repercussions.
- Clearly articulates the agency’s agenda and point of view.
- Confidently manages divergent opinions—internally and externally—creating an aligned path forward.
- Possesses nuanced understanding of the agency business, and proactively advises the Group Account Director on thoughts and opportunities for organic growth.
- Understands when and how the Group Account Directors need to be involved internally and externally, and can clearly and concisely brief the Group Account Directors on situations, potential solutions and desired outcomes.
- Manages staffing allocations and flighting to ensure we’re set up for success while working efficiently and profitably.
- Understand how to build a staff plan and fee proposal, and provides input on annual statements of work with an informed point of view.
- Opens and closes meetings by providing clarity and direction, and confidently guides conversation throughout to desired outcome.
Basic Qualifications
- 7+ years of experience in client or account management in an advertising agency environment.
Preferred Qualifications
- Bachelor's degree and advertising agency experience.
- Advanced knowledge of Excel and Keynote.
- Familiarity with accounting/math principles.
- Exceptional written and verbal communication skills.
- High attention to detail.
- Strong time-management and organizational skills.
- Strong client-service orientation.
- Flexible to evolving responsibilities and last-minute changes.
- Influential and effective leadership skills.
- Ability to thrive in a fast-paced and high-pressure environment.
- Ability to work more than 40 hours per week.
- Willingness to travel when needed.
Key skills/competency
- Account Management
- Client Relationship Management
- Strategic Planning
- Creative Direction
- Team Leadership
- Business Development
- Project Management
- Financial Acumen
- Communication Skills
- Problem-Solving
Skills & topics
- Account Director
- Advertising Agency
- Client Management
- Account Management
- Creative Strategy
- Team Leadership
- Business Development
- Accenture
- Droga5
- Marketing
How to get hired
- Tailor your resume: Highlight your 7+ years of account management experience in advertising, emphasizing client relationship building and strategic thinking for an Account Director role at Droga5.
- Showcase leadership: Detail your experience managing teams, providing guidance, and driving business results in your application and during interviews.
- Demonstrate strategic acumen: Prepare to discuss your approach to client strategy, creative work oversight, and business growth opportunities.
- Research Droga5: Understand their 'Agency of the Decade' recognition and their focus on influential brands to align your application with their values.
- Prepare for behavioral questions: Be ready to discuss how you manage complex stakeholder relationships and thrive in fast-paced environments.
Technical preparation
Master Excel for data analysis and reporting.,Become proficient with Keynote for presentations.,Understand accounting principles and profitability drivers.,Practice articulating complex business concepts clearly.
Behavioral questions
Describe a time you led a team to success.,How do you handle difficult client feedback?,Share an example of strategic thinking.,How do you foster collaboration and bravery?
Frequently asked questions
- What are the key responsibilities of an Account Director at Droga5?
- As an Account Director at Droga5, you will be the day-to-day lead for your team and work, overseeing processes at scale. Your responsibilities include driving client relationships, providing strategic input and a clear point of view on creative work, guiding and training your team, ensuring high-quality agency delivery, and fostering an environment where great ideas can thrive. You will also be a strategic partner to both day-to-day and senior clients.
- What experience is required for the Account Director position at Droga5?
- The basic qualification for this Account Director role at Droga5 is a minimum of 7 years of experience in client or account management within an advertising agency environment. Preferred qualifications include a Bachelor's degree, advanced knowledge of Excel and Keynote, familiarity with accounting/math principles, and exceptional communication skills.
- How does Droga5 foster great work and support its teams?
- Droga5 aims to create an environment where great work can thrive. The Account Management discipline sets the tone, pace, and ways of working, balancing client needs with agency ambitions. The Account Director is responsible for getting the best work out of clients, the agency, and the team, fostering an environment where everyone feels supported and brave about sharing ideas. They are a trusted leader who can articulate the agency's ambition and mobilize the team.
- What is the career growth potential for an Account Director at Droga5?
- While specific career paths vary, the Account Director role is positioned as a leadership opportunity within the agency. You will work closely with Group Account Directors and Executive Group Directors, gaining experience in setting business tone and pace. The role also involves identifying opportunities for organic growth and advising senior leadership, suggesting a pathway for advancement within the agency structure.
- What kind of clients does Droga5 work with?
- Droga5 is known for building and sustaining influential brands of the 21st century. While specific client names are not detailed in the job description, their reputation as 'Agency of the Year' multiple times and 'Agency of the Decade' suggests they work with significant and high-profile clients across various industries that require impactful creative solutions.