Martech Platforms & Customer Technology Consultant
Accenture Nordics · Copenhagen, Capital Region of Denmark, Denmark
- On site
- Full-time
- $120,000 / year
- Copenhagen, Capital Region of Denmark, Denmark
Job highlights
- Design, implement, and operate martech ecosystems for clients.
- Work at marketing, data, and technology intersection.
- Support platform delivery and client advisory.
- Collaborate with cross-functional teams and partners.
- Develop expertise in martech and customer technology.
About the role
Martech Platforms & Customer Technology Consultant
Are you passionate about building and running marketing technology platforms that enable great customer experiences?
We’re looking for a Consultant within Martech & Customer Technology to support enterprise clients in designing, implementing, and operating modern martech ecosystems.
In this role, you’ll work at the intersection of marketing, data, and technology, combining hands‑on platform work with structured consulting and advisory support across Customer Technology domains such as Marketing Automation, CDP, Personalisation, and AdTech.
What We Offer
- A consultant role with visible impact, where your work goes live and drives real outcomes
- Exposure to enterprise‑scale customer technology and marketing transformation programs
- Strong internal communities and access to training and certifications
- A collaborative environment with marketers, architects, data engineers, and technologists
- Flexible work setup and a supportive, inclusive culture
What You’ll Do
As a Consultant, you will contribute to both platform delivery and client advisory work, supporting senior team members and clients across the lifecycle of martech initiatives.
Your responsibilities will include:
- Supporting the implementation and evolution of martech platforms, including configuration, integrations, and release activities
- Translating campaign, personalisation, and experience requirements into practical platform solutions
- Contributing to Customer Technology and Martech assessments, platform selections, and implementation initiatives (e.g. Adobe, Salesforce, and related ecosystems)
- Assisting in the definition of CDP use cases across segmentation, activation, and journey orchestration
- Coordinating with marketing, data, analytics, IT, and external partners to support reliable delivery
- Supporting platform operations through documentation, monitoring, access governance, and incident handling
- Documenting system landscapes, data flows, and integration patterns
- Contributing to discussions on identity, consent, data flows, and activation dependencies
- Staying informed on developments across martech, personalisation, and emerging customer technology trends (including AI‑enabled marketing capabilities)
What You Bring
- Experience working with marketing technology platforms or digital customer experience ecosystems
- Understanding of Marketing Automation, Personalisation, and Campaign execution concepts
- Knowledge or exposure to customer technology areas such as:
- Customer Data Platforms (CDP)
- Marketing Resource Management (MRM)
- AdTech ecosystems
- Integrations and data flows across enterprise systems
- Comfort working with stakeholders across marketing, analytics, data, and engineering
- Structured and analytical approach to problem‑solving and documentation
- Consulting mindset with curiosity, ownership, and willingness to learn
- Fluent in English (Nordic languages are a plus)
Nice to have
- Hands‑on experience with Adobe, Salesforce, or other enterprise martech platforms
- Exposure to CDP and identity concepts (profiles, segments, consent, activation)
- Experience working in agile delivery setups
- Interest in AI and emerging technologies within marketing and customer experience
Ready to join us?
We look forward to receiving your application.
Please upload your CV and cover letter under “Resume/CV” in the application portal
Key skills/competency
- Martech Platforms & Customer Technology Consultant
- Marketing Automation
- CDP
- Personalisation
- AdTech
- Customer Data Platforms
- Digital Customer Experience
- Martech Ecosystems
- Adobe
- Salesforce
Skills & topics
- Martech Consultant
- Customer Technology
- Marketing Automation
- CDP
- Personalisation
- AdTech
- Accenture
- Consulting
- Digital Marketing
- Customer Experience
How to get hired
- Tailor your resume: Highlight experience with martech platforms, CDP, personalisation, and AdTech, using keywords from the job description.
- Showcase client-facing skills: Emphasize your consulting mindset, problem-solving abilities, and stakeholder management experience.
- Demonstrate technical understanding: Detail any hands-on experience with Adobe, Salesforce, or similar enterprise martech solutions.
- Highlight adaptability: Mention your interest in emerging tech like AI and your willingness to learn new platforms and processes.
- Craft a compelling cover letter: Clearly articulate your passion for customer experience technology and your fit with Accenture's collaborative culture.
Technical preparation
Familiarize with Adobe, Salesforce martech platforms.,Understand CDP, Marketing Automation, and Personalisation concepts.,Study data flow and integration patterns in martech.,Research AI applications in marketing technology.
Behavioral questions
Describe a complex martech challenge you solved.,How do you translate business needs into tech solutions?,How do you manage stakeholders across marketing and IT?,How do you stay updated on martech trends?
Frequently asked questions
- What is the primary focus of the Martech Platforms & Customer Technology Consultant role at Accenture Nordics?
- The primary focus of this Consultant role at Accenture Nordics is to support enterprise clients in designing, implementing, and operating modern marketing technology (martech) ecosystems. This involves working at the intersection of marketing, data, and technology, with responsibilities spanning platform delivery and client advisory across areas like Marketing Automation, CDP, Personalisation, and AdTech.
- What kind of client projects can I expect as a Martech Platforms & Customer Technology Consultant at Accenture Nordics?
- As a Consultant, you will engage in enterprise-scale customer technology and marketing transformation programs. Projects involve implementing and evolving martech platforms, defining CDP use cases, supporting platform selections (like Adobe and Salesforce), and contributing to discussions on data flows, identity, and consent management.
- What are the key technologies and concepts I'll work with in this Martech Consultant role?
- You will work with key martech concepts such as Marketing Automation, Personalisation, and Campaign execution. You'll gain exposure to Customer Data Platforms (CDP), AdTech ecosystems, and the integration and data flows across enterprise systems. Hands-on experience with platforms like Adobe and Salesforce is highly valued.
- Does Accenture Nordics offer opportunities for professional development in martech and customer technology?
- Yes, Accenture Nordics offers strong internal communities, access to training, and certifications. This role provides exposure to enterprise-scale programs and encourages staying informed on martech, personalisation, and emerging customer technology trends, including AI-enabled marketing capabilities.
- What is the expected work arrangement for a Martech Platforms & Customer Technology Consultant at Accenture Nordics?
- Accenture Nordics offers a flexible work setup. While specific details may vary, the company culture supports a collaborative environment, suggesting a blend of on-site and remote work possibilities, aligning with a modern consulting approach.
- What 'nice to have' skills would make my application stronger for the Martech Consultant position?
- For the Martech Consultant position, 'nice to have' skills include hands-on experience with enterprise martech platforms like Adobe or Salesforce, exposure to CDP and identity concepts (profiles, segments, consent, activation), experience in agile delivery setups, and a demonstrated interest in AI and emerging marketing technologies.