Business Advisory Analyst
Accenture in India · Chennai, Tamil Nadu, India
- On site
- Full-time
- $70,000 / year
- Chennai, Tamil Nadu, India
Job highlights
- Analyze and solve lower-complexity banking operations issues.
- Review dispute claims for card chargeback authenticity.
- Ensure compliance with Regulation E for card disputes.
- Collaborate with peers and supervisors within Accenture.
- Contribute as an individual on a focused team.
About the role
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.comWhat would you do?
We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. Banking services refer to the various financial services provided by banks to their customers. It includes account opening, kyc, managing accounts, processing transactions, offering loans and credit cards and mortgages, providing investment products, insurance services and facilitating payments. Banks aim to help individuals and businesses manage their finances efficiently and securely. Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E.What are we looking for?
Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E.Roles and Responsibilities:
In this role you are required to do analysis and solving of lower-complexity problems. Your day-to-day interaction is with peers within Accenture before updating supervisors. In this role you may have limited exposure with clients and/or Accenture management. You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments. The decisions you make impact your own work and may impact the work of others. You will be an individual contributor as part of a team, with a focused scope of work. Please note that this role may require you to work in rotational shifts.Key skills/competency
Business Advisory Analyst, Retail Banking, Card Operations, Banking Services, Dispute Claims, Card Chargeback, Regulation E, Financial Services, Accenture, Client OperationsSkills & topics
- Business Advisory Analyst
- Retail Banking
- Card Operations
- Banking Services
- Dispute Claims
- Card Chargeback
- Regulation E
- Financial Services
- Accenture
- Client Operations
- Analysis
- Problem Solving
- Operations
- Compliance
- Customer Service
How to get hired
- Tailor your resume: Highlight your experience in Retail Banking, Card Operations, and dispute claim analysis to match the Business Advisory Analyst role.
- Quantify achievements: Use numbers to demonstrate your impact in previous roles, especially related to claim resolution or process improvement.
- Understand Accenture's values: Research Accenture's commitment to client success and operational excellence to align your application.
- Prepare for case studies: Be ready to discuss hypothetical scenarios related to banking operations and dispute resolution during the interview.
- Network within Accenture: If possible, connect with current employees to gain insights into the team and company culture.
Technical preparation
Understand banking regulations like Regulation E.,Familiarize with card chargeback processes.,Practice analyzing dispute claim data.,Review retail banking operational flows.
Behavioral questions
Describe a complex problem you solved.,How do you handle detailed instructions?,Tell me about working with peers.,How do you manage your own work?
Frequently asked questions
- What specific experience is needed for the Business Advisory Analyst role at Accenture India?
- For the Business Advisory Analyst position at Accenture India, candidates should have 3 to 5 years of experience, specifically in Banking Services with a focus on Retail Banking Card Operations. Experience in reviewing dispute claims, determining chargeback authenticity, and adhering to regulations like Regulation E is crucial.
- What are the primary responsibilities of a Business Advisory Analyst at Accenture?
- The primary responsibilities include analyzing and solving lower-complexity problems within banking operations, reviewing dispute claims to assess card chargeback authenticity, and ensuring compliance with regulations like Regulation E. This role involves day-to-day interaction with peers and updating supervisors, with potential for limited client exposure.
- What educational background is required for this Business Advisory Analyst position?
- Accenture requires any graduation for the Business Advisory Analyst role. The focus is more on relevant experience in Retail Banking Card Operations and analytical skills rather than a specific degree.
- Does this Business Advisory Analyst role require client interaction?
- While the role primarily involves interaction with peers within Accenture and updating supervisors, there may be limited exposure to clients and Accenture management. The focus is on operational analysis and problem-solving within the company.
- What kind of shifts can I expect for the Business Advisory Analyst job at Accenture?
- Please note that this Business Advisory Analyst role may require you to work in rotational shifts. Candidates should be prepared for non-standard working hours as per business needs.
- How important is Regulation E knowledge for this Accenture role?
- Knowledge of Regulation E is very important for this Business Advisory Analyst role, as a key responsibility involves reviewing dispute claims and honoring card chargeback requests in accordance with this regulation.
- What is the typical career path for a Business Advisory Analyst at Accenture?
- As an individual contributor, a Business Advisory Analyst at Accenture can grow by taking on more complex problems, gaining deeper expertise in banking operations, and potentially moving into roles with more client-facing responsibilities or specializing in areas like risk management or compliance.