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Accenture in India

Application Support Engineer

Accenture in India · Mumbai Metropolitan Region

  • On site
  • Full-time
  • $120,000 / year
  • Mumbai Metropolitan Region

Job highlights

  • Investigate and resolve issues in critical business systems.
  • Act as a software detective for system irregularities.
  • Ensure smooth operation and stability of applications.
  • Collaborate with teams to troubleshoot complex problems.
  • Develop expertise in SAP ABAP Development for HANA.

About the role

Project Role: Application Support Engineer

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills:

  • SAP ABAP Development for HANA

Minimum Experience Required:

Minimum 5 years of experience in SAP ABAP Development for HANA.

Educational Qualification:

15 years full-time education required.

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system irregularities and ensuring smooth operation of critical applications. The position demands continuous monitoring, detailed analysis, and collaboration with different teams to maintain system stability and performance, contributing to the overall efficiency of business processes.

Roles & Responsibilities:

  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work-related problems.
  • Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
  • Document findings and solutions to support knowledge sharing and continuous improvement.
  • Assist in the implementation of system updates and enhancements to improve functionality.
  • Support junior team members by sharing expertise and providing guidance when needed.

Professional & Technical Skills:

  • Proficiency in SAP ABAP Development for HANA.
  • Experience in debugging and troubleshooting SAP applications to ensure optimal performance.
  • Strong understanding of database concepts and integration with SAP HANA environments.
  • Ability to analyze system logs and identify root causes of software issues.
  • Familiarity with performance tuning and optimization techniques within SAP systems.
  • Capability to work with various SAP modules and understand their interdependencies.

Additional Information:

The candidate should have minimum 5 years of experience in SAP ABAP Development for HANA. This position is based at our Mumbai office. A 15 years full time education is required.

Key skills/competency:

  • Application Support Engineer
  • SAP ABAP Development
  • SAP HANA
  • Troubleshooting
  • Debugging
  • System Analysis
  • Performance Tuning
  • SAP Modules
  • Database Integration
  • Problem Solving

Skills & topics

  • Application Support Engineer
  • SAP ABAP Development
  • SAP HANA
  • Software Engineer
  • IT Support
  • Troubleshooting
  • Debugging
  • System Analysis
  • Performance Tuning
  • Accenture

How to get hired

  • Tailor your resume: Highlight your SAP ABAP Development for HANA experience and troubleshooting skills.
  • Showcase problem-solving: Detail your experience in identifying and resolving complex system issues.
  • Emphasize collaboration: Provide examples of working with cross-functional teams.
  • Prepare for technical questions: Be ready to discuss SAP ABAP, HANA, debugging, and performance tuning.

Technical preparation

Master SAP ABAP Development for HANA.,Practice debugging complex SAP issues.,Review HANA database concepts.,Understand system log analysis.

Behavioral questions

Describe a critical system issue you resolved.,How do you handle pressure during outages?,Provide an example of team collaboration.,How do you stay updated with SAP technologies?

Frequently asked questions

What are the key technical skills required for the Application Support Engineer role at Accenture in India?
The primary technical skill required is proficiency in SAP ABAP Development for HANA. You'll also need experience in debugging and troubleshooting SAP applications, a strong understanding of database concepts and integration with SAP HANA, ability to analyze system logs, and familiarity with performance tuning techniques within SAP systems.
What is the minimum experience needed for the Application Support Engineer position?
Accenture in India requires a minimum of 5 years of experience specifically in SAP ABAP Development for HANA for this Application Support Engineer role.
What educational background is necessary for this role?
A 15-year full-time education is a mandatory requirement for the Application Support Engineer position at Accenture in India.
Where is the Application Support Engineer role located?
This Application Support Engineer position is based in Accenture's Mumbai office in India.
What are the main responsibilities of an Application Support Engineer at Accenture?
As an Application Support Engineer, you will act as a software detective, identifying and solving issues in critical business systems. Responsibilities include troubleshooting, contributing to solutions, collaborating with teams, documenting findings, assisting with system updates, and supporting junior team members.
How does Accenture India approach the Application Support Engineer role?
Accenture in India views this role as a dynamic service where Application Support Engineers act as software detectives. The focus is on identifying and resolving issues within critical business systems, requiring a proactive and analytical approach to ensure system stability and performance.