Internal Communications Manager

Internal Communications Manager at Abnormal AI

Abnormal AI is seeking an Internal Communications Manager to support how employees understand what is happening across the company, why it matters, and how their work connects to our mission. This role is responsible for delivering clear, consistent internal communication that helps a fast-growing, global organization stay aligned as we scale.

You’ll operate as an Individual Contributor, reporting to the Head of Talent Brand and Internal Communications, working in close partnership with People, Functional Leadership, Talent Brand, and cross-functional teams to execute internal communications that employees trust and leaders rely on.

As a founding member of Abnormal AI’s Internal Communications function, you will support and operate with newly established systems, processes, and rhythms, with primary ownership over the communication itself. Strong judgment, hands-on execution, and the ability to translate complex, fast-moving inputs into clear employee communication are essential to success.

What You Will Do

• Drive the quality, clarity, and effectiveness of Abnormal AI’s internal communications, ensuring employees consistently understand what is happening across the company, why it matters, and how their work connects to our mission and priorities.
• Craft clear, effective, and compelling employee communications across formats, and serve as a trusted internal communications partner by reviewing and advising on employee-facing messages from other teams to ensure clarity, tone, and alignment.
• Execute a clear, predictable internal communications drumbeat across company-wide updates, recurring rhythms, and ad hoc moments, balancing transparency, context, and signal so communication builds trust without creating noise.
• Own the internal communications calendar for cross-functional and leadership visibility, partnering with Corporate Communications, Product Marketing and Brand teams as needed for full-scope transparency.
• Translate leadership, People Team, and cross-functional inputs into clear, employee-ready communications that provide framing, prioritization, and relevance, especially during periods of change or rapid growth.
• Strengthen cross-company awareness and connection by surfacing meaningful work, milestones, and contributions across teams and regions, reinforcing shared narratives and a sense of progress in a distributed environment.
• Partner closely with Talent Brand and Corporate Communications to ensure internal storytelling and company updates are aligned with external narratives, major announcements, and company moments, creating a tight feedback loop between what employees experience internally and what the market hears externally.
• Own recognition and visibility communications, ensuring celebrations of milestones, contributions, and industry moments are timely, inclusive, and globally relevant.
• Apply AI tools to improve the speed, consistency, and clarity of internal communications outputs, experimenting with approaches that meaningfully improve signal quality and reduce manual effort.
• Monitor engagement, feedback, and sentiment signals related to internal communications, using insight to refine messaging, cadence, and formats and to proactively flag risks or misalignment.

Must Haves

• 5–7+ years of experience in Internal Communications, Employee Communications, or a closely related role within a complex, fast-moving organization.
• Proven experience crafting clear, compelling employee communications across multiple formats, including company-wide updates, written narratives, and time-sensitive announcements.
• Demonstrated ability to translate complex, ambiguous, or fast-changing information into communication employees can understand, trust, and act on.
• Strong editorial judgment and confidence reviewing, improving, and advising on employee-facing communications created by other teams.
• Experience operating a consistent internal communications drumbeat and owning communication quality over time, not just one-off messages.
• Comfort partnering with senior leaders, People teams, and Corporate Communications to shape messaging without formal authority.
• Experience working with globally distributed teams and communicating across regions and time zones.
• Experience operating on a small team or as a team of one, with strong judgment around prioritization, tradeoffs, and balancing speed against quality.
• Hands-on experience using AI tools to improve speed, clarity, consistency, or scale of communication work.

Nice to Have

• Experience supporting internal communications during periods of rapid growth, organizational change, or transformation.
• Familiarity with engagement or sentiment measurement approaches related to internal communications.
• Experience collaborating closely with Talent Brand and People teams.
• Background in high-growth, remote-first, or AI-native companies.

Key skills/competency

• Internal Communications Strategy
• Employee Engagement
• Executive Communication
• Change Management
• Global Communication
• Content Creation
• AI Tools Integration
• Editorial Judgment
• Cross-functional Collaboration
• Stakeholder Management